Richard Jiminez
Arima
Summary
A well established serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
32
32
years of professional experience
Work History
General Manager
Crowley Logistics Trinidad Limited
09.2013 - Current
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Analyzed market trends and industry enviroment to create competitive advantages.
- Raised data and shipments accuracy and accountability by creating new automated tracking method and shipments analytics
- Management of all aspects of the business including customer service, operational systems, financial and treasury management, asset integrity and commercial activity .
GENERAL MANAGER ,SHIPPING DIVISION
L.J.WILLIAMS LIMITED
01.2003 - 07.2013
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Managed budget implementations, employee evaluations, and contract details.
Territory Sales Executive
Econocaribe Inc, Miami ,USA
06.1999 - 12.2002
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Developed and monitored sales representative goals and performance to drive territory goals.
- Generated advertising campaigns for visibility
- Coordinated closely with the operations team to ensure timely delivery of services, driving customer satisfaction levels upwards.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Sales visits locally and regionally to Barbados, Guyana where I had agent oversight duties .
- Report to Miami for training and sales meeting
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
Manager
General Aviation Services Limited, GAS Cargo
08.1992 - 04.1999
Education
Master of Science - Maritime And Port Management
University of The West Indies
St Augustine Trinidad Skills
- Revenue Generation
- Staff Management
- Performance Evaluation and Monitoring
- Problem solving
- Effective communication and Presentation skills
- Team player and motivation skills
- Strategic Planning
- Product Development
- Sales Strategies
- Business Leadership
- Financial Oversight
- Performance Analysis
Timeline
General Manager
Crowley Logistics Trinidad Limited
09.2013 - Current
GENERAL MANAGER ,SHIPPING DIVISION
L.J.WILLIAMS LIMITED
01.2003 - 07.2013
Territory Sales Executive
Econocaribe Inc, Miami ,USA
06.1999 - 12.2002
Manager
General Aviation Services Limited, GAS Cargo
08.1992 - 04.1999
Master of Science - Maritime And Port Management
University of The West Indies
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