Roanne Ramsaroop

• Coordinated promotional activities such as sales events, product launches, and special offers.
• Inspected shelves regularly to ensure that merchandise is properly displayed according to company standards.
• Resolved customer complaints promptly in a professional manner.
• Monitored inventory levels and ordered new stock when necessary.
• Evaluated existing processes for efficiency improvements by making relevant changes where necessary.
• Maintained organized records of employee attendance, vacation time, sick days.
• Assisted customers with locating products or answering questions about store offerings.
• Organized special promotions such as discounts or loyalty programs to attract more customers.
• Managed staff scheduling, payroll, and disciplinary actions as needed.
• Created weekly work schedules for employees based on customer traffic patterns.
• Conducted regular meetings with staff to discuss operational issues and performance reviews.
• Provided training to new employees on company policies, procedures, and job duties.
• Conducted regular audits of cash registers to detect any discrepancies in sales figures.
• Ensured compliance with health and safety regulations by conducting regular inspections of the premises.
• Ensured compliance with all health codes and safety regulations within the store.
• Analyzed sales data to identify areas of improvement and devise corrective measures.
• Developed and implemented strategies to improve customer service in the supermarket.
• Trained new hires on customer service and rotation practices.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Delegated work to staff, setting priorities and goals.
• Recruited and trained new employees to meet job requirements.
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
• Reviewed completed work to verify consistency, quality, and conformance.
• Ensured compliance with safety regulations, industry standards and government laws.
• Recruited, trained, coached and evaluated staff performance to ensure maximum efficiency.
• Scheduled maintenance repairs on equipment in order to ensure optimal functioning of all resources available.
• Ensured compliance with safety regulations at all times.
• Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
• Produced SOPs to document workplace procedures and optimize productivity through standardization.
• Managed scheduling, training and inventory control.
• Tracked and replenished inventory to maintain par levels.
• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Prepared staff work schedules and assigned team members to specific duties.
• Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.

• Small business manufacturing local sweets on a wholesale basis. Duties involved production, sales, marketing and distribution.

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