Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Robert Ramsingh

Five Rivers

Summary

With a successful track record in developing and overseeing major build-out and business transformation projects, I have demonstrated expertise in sales, finance, and operations over my 15+ year career. This includes 10+ years in strategic management, where I have built major brands across the Caribbean. Leading and collaborating with high-performing teams is a source of pride for me, as I am committed to their improvement. Additionally, I am passionate about talent development within my organization and contributing to the betterment of both my company and the community. Throughout my project management roles, I have engaged with politicians and NGOs to achieve mutually beneficial results. As a four-time regional manager of the year winner and marketing re-brand winner, I firmly believe that professionalism and humility are vital for success. As a transformational project manager with over 10 years of experience in the islands, I have successfully managed projects from concept to launch and beyond. My passion lies in utilizing my management expertise to drive regional growth and development for any company I work with. Forward-thinking Regional Manager with deep understanding of market conditions and regional preferences. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures. Prepared to leverage 20 years of progressive FMCG experience to positively impact business operations.

Overview

17
17
years of professional experience

Work History

Regional Manager

CashWiz Holdings
08.2017 - 03.2023
  • Management of legal compliance and staff performance, including training, coaching, attendance, and performance appraisals
  • Assess store performance, monitor expenses, manage marketing campaigns, and review Profit/Loss statements
  • Building out new location in St. Kitts and Nevis, Antigua, Barbados and Dominica
  • Established and maintained operational standards for seven locations.
  • Engineered effective inventory management strategies and loss prevention initiatives to keep shrink below 5%.

Island Manager

Chukka Caribbean Adventures
03.2017 - 09.2017
  • Revised protocol for development of staff in their specific jobs and roles
  • Implementing company policies and procedures in Turks and Cacios
  • Managing business controls levels for new construction projects

Island Manager

Delta Petroleum
10.2016 - 03.2017
  • Developing employee profiles and managing roles of Business executives
  • Implementing company policies and procedures for island, including safety and environmental policies
  • Providing accurate and timely financial information, analyzing and interpreting financial data, and managing business controls.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

Project Manager

Eve Anderson Recruitment
05.2016 - 08.2016
  • Leading relocation exercises, maintaining office look and feel, rewriting processes with STOW and HSSE certification in mind
  • Maintaining and resolving process-oriented faults, and liaising with marketing manager for new business development
  • Meeting with directors giving progress reports weekly on all project related matters.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.

Country/Project Manager

CariHome Entertainment
03.2007 - 04.2012
  • Meeting with NGOs and government ministers to rewrite the copyright act of Trinidad and Tobago
  • Liaising with the US Embassy and related media industries
  • Advising the Police Commissioner on intellectual property issues and media-related crime.
  • Planned, designed, and scheduled phases for large projects.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Achieved project deadlines by coordinating with contractors to manage performance.

Consumer Sales Executive

Digicel Trinidad and Tobago
03.2006 - 04.2008
  • Process mapping for sales and marketing teams
  • Building and merchandizing chain stores
  • Maintaining dealer relations and handling finance and operational issues
  • Collaborating with departments and countries for day-to-day operations needs.
  • Optimized sales process by analyzing customer feedback, making necessary adjustments for improved results.
  • Managed key accounts effectively, ensuring timely resolution of issues and maintaining high levels of satisfaction.
  • Analyzed competitors'' offerings regularly for differentiation opportunities in product positioning and marketing messaging.

Special Advisor to VP Operations

COSTATT
08.2016 - 10.2016
  • Leading Accounts Receivable exercise
  • Implementing new policies and procedures
  • Reconciling student grants and funding, resolving process faults for GATE, and liaising with VP for new business development implementation.
  • Planned, developed, and implemented strategies to convey information with key decision makers.
  • Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
  • Conducted thorough reviews of clients'' existing financial plans, identifying areas for improvement or adjustment.

Education

MBA -

Australian Institute of Business
CTSBCS
09.2015

Associate of Applied Science -

CTSBCS
Trinidad And Tobago
03.2014

1st Certificate Project Management - Business Management

School of Business & Computer Studies
Trinidad And Tobago
03.2004

Skills

  • Project management software certified as level 1
  • Communication and stakeholder management for c suite and government officials
  • Consultant to United States Embassy on copyright and SME Operations
  • Budgeting and cost control training
  • Compliance certified for FIU and Anti Money Laundering projects
  • Logistics Management
  • Decision-Making
  • Customer Service
  • Staff Management
  • Operations Management
  • Team Leadership
  • Digital Transformation
  • Operational Efficiency
  • Growth strategy

Accomplishments

  • Worked with the American Embassy to formulate new copyright laws in Trinidad & Tobago
  • Assisted the Lesser Antilles Financial Investigative Unit in creating policies for the Small & Micro Businesses in the Caribbean
  • Resolved COVID19 issues bu working with government bodies for the smooth operations of retail institutions in the Lesser Antilles

Timeline

Regional Manager

CashWiz Holdings
08.2017 - 03.2023

Island Manager

Chukka Caribbean Adventures
03.2017 - 09.2017

Island Manager

Delta Petroleum
10.2016 - 03.2017

Special Advisor to VP Operations

COSTATT
08.2016 - 10.2016

Project Manager

Eve Anderson Recruitment
05.2016 - 08.2016

Country/Project Manager

CariHome Entertainment
03.2007 - 04.2012

Consumer Sales Executive

Digicel Trinidad and Tobago
03.2006 - 04.2008

MBA -

Australian Institute of Business

Associate of Applied Science -

CTSBCS

1st Certificate Project Management - Business Management

School of Business & Computer Studies
Robert Ramsingh