Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Hobbies and Interests
Timeline
Additional Information

ROLAND JASON JACKSON

Arima

Summary

Experienced leader with strong background (20 years) in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Custom Clerk Grade Three

Leshad Customs Brokerage
10.2017 - Current
  • Increased accuracy of shipment classifications by diligently researching product information and applying correct Harmonized System codes.
  • Mitigated risk of penalties or fines by conducting thorough audits on import/export documents, ensuring full regulatory compliance.
  • Implemented new software tools that enhanced workflow efficiency within the Customs department, leading to faster processing times for clients'' shipments.
  • Developed custom tariff strategies for clients based on their specific industry requirements, optimizing savings on duties and taxes while maintaining compliance with applicable laws.
  • Coordinated with various government agencies for required permits or licenses in support of clients'' unique shipping needs.
  • Negotiated favorable rates with carriers on behalf of clients, reducing transportation costs without compromising service quality or timeliness of deliveries.
  • Lawfully cleared merchandise through customs per client and government requirements.

Customs Clerk Grade Three

ANTONIO Gomez Customs Brokerage Services
02.2011 - 09.2017
  • Advising and implementing business development systems for foreign/local clients
  • Calculated daily exchange rates and taxes due for goods and commodities.
  • Provided expert guidance to clients regarding complex import/export regulations, ensuring their shipments met all necessary requirements for smooth customs clearance.
  • Participated in industry events and professional development opportunities to remain current on trends and best practices within the field of customs brokerage.
  • Maintained strong relationships with clients, providing exceptional customer service and promptly addressing concerns.
  • Managed complex cargo shipments, coordinating logistics across multiple international borders for seamless delivery.

Customs Clerk Grade Three

TRACMAC Engineering Limited
01.2007 - 01.2010
  • Resolved shipment delays by proactively identifying potential issues and working closely with carriers to find solutions.
  • Collaborated with team members to efficiently manage high-volume workloads during peak seasons.
  • Streamlined customs clearance process by accurately preparing and filing necessary documentation.
  • Improved data management processes, resulting in increased accuracy of records and streamlined access to important information.
  • Increased accuracy of shipment classifications by diligently researching product information and applying correct Harmonized System codes.

Customs Clerk Grade One

General Marketers Limited
01.2006 - 12.2006
  • Developed a smooth flow of information between relevant parties by establishing effective channels of communication during vessel calls.
  • Reduced turnaround time for vessels with thorough pre-arrival planning and effective resource allocation.
  • Upheld the company''s reputation for excellent service by consistently meeting or exceeding client expectations through attentive, professional support.
  • Contributed to operational efficiency by maintaining up-to-date knowledge of local regulations and industry best practices.
  • Delivered reliable logistical support for ship repairs and maintenance projects, allowing vessels to resume operations promptly.

Customs Clerk Grade One

CC Customs Broker Limited
01.2005 - 12.2005
  • Resolved shipment delays by proactively identifying potential issues and working closely with carriers to find solutions.
  • Maintained strong relationships with clients, providing exceptional customer service and promptly addressing concerns.
  • Reduced processing time for shipments by effectively communicating with carriers and customers.

Education

Certificate in Quality Management Systems Auditor

Quality Gurus Inc., On-line
04-2025

Certificate in ISO 9001:2008

QualityGurus.com, On-line
02-2013

Certificate in Intro. To Quality Management

QualityGurus.com, On-line
02-2013

Diploma in Project Management

Alison.com, On-line
02-2013

Diploma in Operations Management

Alison.com, On-line
01-2013

Certificate of Completion Mind Mapping Tool

Alison.com, On-line
02-2012

Certificate in Logistics Management

School of Business & Computer Science Ltd., San Fernando, Trinidad And Tobago
04-2010

Certificate in OSHA General Industry Standards

Prestige Management Services Limited, Couva
10-2004

Skills

  • Lecturing
  • Research and analysis
  • Organizational skills
  • Task prioritization
  • Issue resolution
  • Time management
  • Effective communication
  • Training others

Certification

  • OSHA #510 30-Hr General Industry Standards
  • Mastering Customer Service
  • Logistics Management
  • Operations Management
  • Project Management

Affiliations

  • Customs Clerks and Customs Brokers Association
  • Couva/Point Lisas Chamber of Commerce

Hobbies and Interests

  • Basketball
  • Traveling
  • Learning different languages

Timeline

Custom Clerk Grade Three - Leshad Customs Brokerage
10.2017 - Current
Customs Clerk Grade Three - ANTONIO Gomez Customs Brokerage Services
02.2011 - 09.2017
Customs Clerk Grade Three - TRACMAC Engineering Limited
01.2007 - 01.2010
Customs Clerk Grade One - General Marketers Limited
01.2006 - 12.2006
Customs Clerk Grade One - CC Customs Broker Limited
01.2005 - 12.2005
Quality Gurus Inc. - , Certificate in Quality Management Systems Auditor
QualityGurus.com - , Certificate in ISO 9001:2008
QualityGurus.com - , Certificate in Intro. To Quality Management
Alison.com - , Diploma in Project Management
Alison.com - , Diploma in Operations Management
Alison.com - , Certificate of Completion Mind Mapping Tool
School of Business & Computer Science Ltd. - , Certificate in Logistics Management
Prestige Management Services Limited - , Certificate in OSHA General Industry Standards

Additional Information

REFERENCES

  • Rabbi Angus Marryshow

Congregation Melech Israel and

Sh'khinah Restorahtion Messianic Fellowship

Canada and Trinidad & Tobago

(647)614-5453 / (868)759-3658

  • Mr. Hollis Wilkinson

Customs & Excise Officer III

Trinidad & Tobago

(868)390-0130

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ROLAND JASON JACKSON