Summary
Work History
Education
Skills
Timeline
Generic

Ronaldo Belmontes

Port Of Spain

Summary

Proficient in technical support with experience in diagnostics and computer assembly. Successfully managed customer interactions in high pressure environments, resolving conflicts while maintaining exceptional service. Eager to leverage these skills in a information technology oriented role.

Work History

Web Developer Intern

NALIS
Port of Spain
  • Assisted in developing responsive web applications using HTML, CSS, and JavaScript.
  • Documented processes and coding standards for future reference by the team.
  • Tested and debugged code for compatibility across multiple browsers.

Computer Repair Technician

Computer Business Specialist
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Updated and installed new software on desktop and laptop computers to maintain latest technology.
  • Assisted customers with the setup of new devices and provided guidance on proper usage and maintenance techniques.

Call Center Customer Service Agent

Iqor
  • Handled escalated calls efficiently, diffusing tense situations and finding amicable resolutions that satisfied both parties involved.
  • Built strong rapport with customers, leading to positive feedback and repeat interactions.
  • Successfully met or exceeded monthly sales targets by upselling and cross-selling relevant products and services to customers.

Education

Bachelor in Information Systems - Information Technology

UWI School Of Business & Applied Studies Ltd.
136-138 Henry Street, Port Of Spain
03-2026

Associates in Information Systems - Information Technology

UWI School Of Business & Applied Studies Ltd.
136-138 Henry Street, Port Of Spain
12-2025

High School Diploma -

Woodbrook Government Secondary School
41 French St, Port Of Spain
07-2023

Skills

  • Technical support
  • Computer assembly
  • Front-end skills: HTML, CSS, JavaScript
  • Microsoft skills: Access Databases, Excel

Timeline

Web Developer Intern

NALIS

Computer Repair Technician

Computer Business Specialist

Call Center Customer Service Agent

Iqor

Bachelor in Information Systems - Information Technology

UWI School Of Business & Applied Studies Ltd.

Associates in Information Systems - Information Technology

UWI School Of Business & Applied Studies Ltd.

High School Diploma -

Woodbrook Government Secondary School

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Ronaldo Belmontes