Summary
Overview
Work History
Education
Skills
References
Timeline
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Ronaldo Glasgow

Summary

Greetings! My name is Ronaldo Glasgow, and I am excited to express my interest in joining your team at Company. I have a strong background in customer service, cashiering, and operations, where I have developed a keen ability to ensure customer satisfaction and handle transactions efficiently. In addition to my customer service experience, I have worked as a Field Technician, where I gained valuable hands-on support skills. This role allowed me to assist with various tasks, further enhancing my ability to work collaboratively in a team environment.

I have successfully graduated from both secondary education at SBCS Global Learning Institute and a Rig Mechanic Certification program, providing me with a solid educational foundation.

I am eager to bring my skills in both hands-on support and customer service to your team, contributing to your ongoing success. Enclosed is my resume for your consideration. Thank you for the opportunity to apply.

Overview

7
7
years of professional experience

Work History

Theatre Usher

CinemaOne
Chaguanas
07.2024 - Current
  • Conducted regular patrols throughout the performance to ensure safety and security of patrons.
  • Checked bags for prohibited items before allowing entry into the theatre.
  • Maintained order during performances by monitoring audience behavior.
  • Monitored exits and entrances to ensure that no unauthorized personnel accessed restricted areas.
  • Managed emergency situations in a timely manner while adhering to safety protocols.
  • Responded promptly to all customer inquiries in an efficient and courteous manner.

Cashier

Vidya's Lotto Booth
01.2019 - 01.2024
  • Managed completion of lotto and PlayWhe tickets, bill payments, resale of phone cards, and scratch cards
  • Ensured accurate balancing of shift transactions daily
  • Provided exceptional customer service

Field Technician

Aronco
Couva
11.2022 - 12.2022
  • Followed safety protocols and best practices
  • Assisted with tool and equipment management
  • Cleaned and maintained equipment parts
  • Collaborated with instructors and team members
  • Supported various maintenance tasks during shutdown activities
  • Gained hands-on experience in equipment operation

Cashier/Kitchen Assistant

Tandoori Hut Restaurant
01.2018 - 01.2019
  • Provided excellent customer service to ensure satisfaction
  • Handled cash, credit, or check transactions with customers
  • Ensured pricing is correct and collected payments
  • Ensured cash drawers were balanced before and after shifts
  • Properly cleaned and sanitized all food preparation areas

Dispatcher/Stock Clerk/Bakery Associate

JTA Supermarket C3
01.2018 - 01.2019
  • Assisted in warehouse inventory management
  • Refilled the store's shelves
  • Assisted with the daily operations of the grocery store's bakery
  • Collaborated with team members to ensure efficient store operations

Education

NESC RIG MECHANIC CERTIFICATION -

01.2022

CompTIA IT Fundamentals (ITF+) -

SBCS GLOBAL LEARNING INSTITUTE
01.2021

Skills

  • Team Collaboration
  • Safety Awareness
  • Data Recording
  • Report Preparation
  • Excellent Communication
  • Excellent customer service
  • Proficient in cashiering
  • Strong attention to detail
  • Efficient transaction handling

References

  • Mala Praboocharan, Business Owner - Barakatalsyt Traders, 769-0425
  • Kester Jerome Friday, Health and Safety Officer - Robust Construction Services Limited, 739-1002

Timeline

Theatre Usher

CinemaOne
07.2024 - Current

Field Technician

Aronco
11.2022 - 12.2022

Cashier

Vidya's Lotto Booth
01.2019 - 01.2024

Cashier/Kitchen Assistant

Tandoori Hut Restaurant
01.2018 - 01.2019

Dispatcher/Stock Clerk/Bakery Associate

JTA Supermarket C3
01.2018 - 01.2019

NESC RIG MECHANIC CERTIFICATION -

CompTIA IT Fundamentals (ITF+) -

SBCS GLOBAL LEARNING INSTITUTE

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