Summary
Overview
Work History
Education
Skills
Sales Merchandising Experience
References
Pharmacy Technician Experience
Personal Information
Timeline
Generic

ROSHNI BALDEO

Penal

Summary

Skilled Pharmacy Technician with background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.

Overview

13
13
years of professional experience

Work History

Pharmacy Technician/CDAP Technician

Ralph’s Pharmacy
02.2019 - 12.2019
  • Interpret and Enter Prescription
  • Answer, Resolves and triage inbound inquires
  • Professional filling of prescriptions (right medication, right dosage, right amount)
  • Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication
  • Identify and assembling supplies necessary for selected medications such as sharps containers, needles/syringes, alcohol swabs, Band-Aids
  • Prepares medication for delivery to patients and departments
  • Communicates directly with patients over the phone to assist them in the awareness of their medications
  • Inventory Control (maintaining a lean inventory)
  • Ordering medications and supplies using applicable technology
  • Actively participates in process improvement timelines initiatives
  • Experience in a fast-paced work environment
  • Re-packaging and labelling medications
  • CDAP Technician – Chronic Disease Assistance Program

Pharmacy Technician/Sales Clerk

Rogers Drugs Ltd.
06.2016 - 12.2016
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Managed filing of prescriptions, both electronically and manually.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.

Sales Clerk

Modern Caribbean Enterprise Limited
05.2008 - 04.2009

Sales Clerk

Karishma’s Jewellers
01.2007 - 01.2008

Education

Certificate of Technical Studies - Medical Lab Assistant

SPA/University of London
San Fernando
10-2024

Certificate of Technical Studies - EKG Technician

SPA/University of London
San Fernando
10-2024

St. Kevin’s College -

01.2010

Ste. Madeleine Secondary School -

Ste. Madeleine
01.2009

Ste. Madeleine Government Primary -

Ste. Madeleine
01.2004

Skills

  • Proper labeling
  • Drug safety
  • Billing support
  • Problem-solving skills
  • Labeling prescriptions
  • Healthcare regulations
  • Stocking shelves
  • Ordering and stocking medications
  • Point of sale systems proficiency
  • Receiving incoming supplies
  • Record preparation
  • Updating medication histories
  • Resolving customer issues
  • Patient confidentiality
  • Pharmacy and customer records management
  • Supporting pharmacy operations

Sales Merchandising Experience

  • Monitoring sales and identifying any losses or stock wastage
  • Working with suppliers and distributors to negotiate prices and order large volumes
  • Collaborate with executives, marketers and salespeople to set prices that are good for the market and profit
  • Getting to know the customer base and understanding their motivation and sales drivers
  • Reviewing customer feedback to predict sales trends and seasonal stock demand
  • Briefing staff on stock display and rotation to ensure every space is optimized
  • Researching and monitoring industry trends and consumer behaviour to anticipate demand and changes in buying patterns
  • Making predictions based on sales data, customer feedback and market trends
  • Assessing the effectiveness of different product displays and store layouts on sales figures
  • Reviewing competitors, including pricing, profit, marketing and other progress

References

  • Fiaz Khan, #88 Ragoonanan Trace, Penal, 789-0935
  • Rachel Solomon, #4 Bamboo Road, Chagunase, 386-6058

Pharmacy Technician Experience

  • Interpret and Enter Prescription
  • Answer, Resolves and triage inbound inquiries
  • Professional filling of prescriptions (right medication, right dosage, right amount)
  • Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication
  • Identify and assembling supplies necessary for selected medications such as sharps containers, needles/syringes, alcohol swabs, Band-Aids
  • Prepares medication for delivery to patients and departments
  • Communicates directly with patients over the phone to assist them in the awareness of their medications
  • Inventory Control (maintaining a lean inventory)
  • Ordering medications and supplies using applicable technology
  • Actively participates in process improvement timelines initiatives
  • Experience in a fast-paced work environment
  • Re-packaging and labelling medications
  • CDAP Technician – Chronic Disease Assistance Program

Personal Information

  • Hobbies: Traveling, Movies, Outdoor activities, Reading, Group socializing, Improving my Learning experience
  • Date of Birth: 07/22/91

Timeline

Pharmacy Technician/CDAP Technician

Ralph’s Pharmacy
02.2019 - 12.2019

Pharmacy Technician/Sales Clerk

Rogers Drugs Ltd.
06.2016 - 12.2016

Sales Clerk

Modern Caribbean Enterprise Limited
05.2008 - 04.2009

Sales Clerk

Karishma’s Jewellers
01.2007 - 01.2008

Certificate of Technical Studies - Medical Lab Assistant

SPA/University of London

Certificate of Technical Studies - EKG Technician

SPA/University of London

St. Kevin’s College -

Ste. Madeleine Secondary School -

Ste. Madeleine Government Primary -

ROSHNI BALDEO