Ruskin Baksh
St. Augustine
Summary
- Three years of experience in Real Estate sales and rentals.
- Four years of experience in Life Insurance, Critical Illness, Health Insurance, Annuities, and General Insurance Sales and Investments.
- Six years of experience in the aviation industry in the areas of Customer Service, Finance and Accounting, Marketing.
- Ten years of experience in accounting environments.
- Diverse experience in the areas of Customer Service and management of remittance and settlement for the travel agents and airlines in seventeen countries in the region of Eastern Caribbean, Bahamas and BVI.
- Ability to interact across varied types of businesses.
- BA (Hons) Business Management- Anglia Ruskin University, United Kingdom
- One and a half years’ experience in Logistical Warehousing Environment
- One year experience in Dental Office Management
Diligent Office Manager with experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation. Experienced Customer Service and administration professional with over 10 years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
26
26
years of professional experience
Work History
office manager
Dolly Smiles dental practice
Port of spain
2023.01 - Current
- Organize Patient Scheduling, payment schedules and Insurance Claims
- Supervision of Dental Office Staff
- Respond to Doctor and Patient Enquiries
- Maintain Client Database
- Interviewing of New Staff
- Marketing & Communications
- Maintaining client relationships
- Ensuring Regulatory Compliance
Credit / Export Administrator
TLA Logistics Group TT Ltd
Trincity
2021.06 - 2022.12
- Reviewing and processing all Invoices with returns at the Unilever Warehouse and Processing returns in SAP System.
- Returning goods to Stocking Unit after credits are completed.
- Allocation and Palletizing of Export Sales Orders with the Customer Service Team and Warehouse Team, to ensure all orders are port loaded ,and invoiced on time.
- Coordination of Project for goods relabeling.
Real Estate Agent
Kataar Ltd. Realty Solutions
Diego Martin
2018.03 - 2021.06
- Acquire property listings for sale and rental.
- Upload to social media, and Real Estate websites
- Show potential client’s available listings.
- Maintain Client Database for Landlord/owners and clients.
- Ensure paperwork meets FIU and AREA requirements
- Provide weekly updates to clients on the progress of their properties
- Maintaining client relationships
Sales Representative
Guardian Life of The Caribbean Limited
St. AUGUSTINE
2014.09 - 2017.12
- Prospecting in different markets
- Needs analysis
- Budgets
- Policy Sales
- Policy owner service
- Planning and Goal Setting
- Annual Reviews & Maintaining Client Relationships
Accounts Receivable Officer
Vasha Foods
Freeport
2014.06 - 2014.07
- Reconciliation of Accounts Receivable Ledger
Customer Service Representative
International Air Transport Association
Port of Spain
2007.01 - 2013.01
- Processing and co-ordination of remittance from travel agents and settlement to airlines
- Bank Hinge account reconciliation
- Monitor travel agency risk to airlines through management and review of travel agencies’ financial securities and financial statements
- Processing of related user charges for travel agents
- Customer service support and marketing of services for regional travel trade including travel agents, airlines, and general public.
- Monitor non/short payments and preparing related letters of demand
- Updating travel agents’ and Airline databases
- Tracking of exchange rates for foreign currency settlements to airlines.
- Reversal of Airline Debit Memos when memos are disputed by travel agents and rejected by airlines.
- Processing of any administrative charges to travel agents and airlines in BSP Link.
- Extensive practical knowledge in use of CRM engine Salesforce
Senior Accounting Officer
Rotoplastics Trinidad Ltd.
San Juan
1998.01 - 2006.01
- Maintaining the Accounts Receivable Ledger for the subsidiary company
- Duties included recording all sales invoices, and customer deposits and reconciliation of customer accounts.
- Maintaining the Accounts Payable Ledger for the subsidiary company
- Duties included recording of all creditor invoices, preparation of cash and creditor cheques, and reconciliation of customer accounts.
- Maintaining the Inventory Ledger for the subsidiary company
- Duties included recording all warehouse receipts, raw material requisitions, goods received and goods delivery notes, stock counts and preparation of monthly item valuation report.
- Maintaining the General Ledger which included retrieving and posting all batches from subsidiary ledgers, preparation of journals for final accounts, and reconciliation of all revenue, expense, asset accrual and prepaid accounts.
- Preparation of weekly paid and monthly paid payroll.
Accounting Assistant
Caribbean Airlines Limited
Piarco
2007.01
- Reconciliation of global Inter- company accounts
- Preparation of journals for final accounts
- Bank reconciliations for banks within the Caribbean Airlines’ International Banking Network (Caribbean, US, Canada and Europe)
- Reconciliation of accrued and prepaid accounts.
- Checking and recording of Caribbean Airlines’ Duty-Free sales.
Engineering Assistant
Trintoplan Consultants Ltd
Tacarigua
1997.01
- Testing of soils for land developments
Accounting Assistant
St. James Medical Complex
St. James
1996.01
- Recording of Journals.
- Preparation of weekly and fortnightly payroll.
Education
Bachelor of Arts - Business Management
School of Accounting & Management
Mc Carthy Street, St. Augustine2007-08
High School Diploma -
San Juan Government Secondary
1993-07
Skills
- Office Management
- Administrative Support
- Employee Supervision
- Staff Hiring
- Customer Service
- Bookkeeping
- Office Administration
- Business Administration
- Organizational Skills
- Account Reconciliation
- Credit and Collections
- Inventory Control
- Data Entry
- Billing
Qualifications Training
- Anglia Ruskin University - BA (Hons) Business Management
- St. Augustine Secondary School - Two A’ Levels – Economics & General Paper
- San Juan Government Secondary School - Seven CXC, GCE O’Levels including Math and English
- Certificate in Information Technology Security Awareness
- Experience in Accpac, M.Y.O.B, Peachtree & SAP Accounting systems
- ROYTEC: Principles of Real Estate Sales
References
- Colin Jones, 480 9944, Retired Country Manager International Air Transport Association, Eastern Caribbean, Bahamas/BVI
- Jo-Anne Edwards, 754-0226, Former Manager I.D.F.S International Air Transport Association, Eastern Caribbean, Bahamas/ BVI.
- Foluke Edwards, 321-1385, Outbound Supervisor -TLA Logistics Group TT Ltd.
Affiliations
Recreational Sports
References
References available upon request.
Timeline
office manager
Dolly Smiles dental practice
2023.01 - Current
Credit / Export Administrator
TLA Logistics Group TT Ltd
2021.06 - 2022.12
Real Estate Agent
Kataar Ltd. Realty Solutions
2018.03 - 2021.06
Sales Representative
Guardian Life of The Caribbean Limited
2014.09 - 2017.12
Accounts Receivable Officer
Vasha Foods
2014.06 - 2014.07
Customer Service Representative
International Air Transport Association
2007.01 - 2013.01
Accounting Assistant
Caribbean Airlines Limited
2007.01
Senior Accounting Officer
Rotoplastics Trinidad Ltd.
1998.01 - 2006.01
Engineering Assistant
Trintoplan Consultants Ltd
1997.01
Accounting Assistant
St. James Medical Complex
1996.01
Bachelor of Arts - Business Management
School of Accounting & Management
High School Diploma -
San Juan Government Secondary
Similar Profiles
Morgaine BourkeMorgaine Bourke
Dental Assistant at Southern Smiles Dental PracticeDental Assistant at Southern Smiles Dental Practice
Jeanie GreenJeanie Green
Lead Dental Assistant /Receptionist at Southern Smiles Dental PracticeLead Dental Assistant /Receptionist at Southern Smiles Dental Practice
JENNIFER BELINSKIYJENNIFER BELINSKIY
Senior Accountant at Smiles Dental (Dental)Senior Accountant at Smiles Dental (Dental)