Sachin Kandhai
Arima
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Forward-thinking Operations Specialist bringing Number years of expertise in Area of expertise for Industry sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Software and Software. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Supervisor
Gemstone
2022.05 - 2023.10
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
- Led major initiatives within the department that drove innovation or addressed critical business challenges.
- Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Observed packing operations to verify conformance to specifications.
- Maintained database systems to track and analyze operational data.
- Devised and implemented processes and procedures to streamline operations.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Gathered, organized and input information into digital database.
- Created and managed project plans, timelines and budgets.
- Developed effective improvement plans in alignment with goals and specifications.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Boosted team performance by developing customer service training materials and conducting service training.
- Developed and implemented customer service policies to enhance satisfaction.
- Solicited customer feedback to identify and improve on areas of weakness.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Frequently inspected production area to verify proper equipment operation.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Conducted regular reviews of operations and identified areas for improvement.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Teachenion
Movie Town
2021.06 - 2023.09
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Technician
Five Islands Amusement Park
2022.05 - 2023.08
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
- Assisted in the design and implementation of improved safety protocols, reducing workplace accidents.
- Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
- Implemented cost-saving measures by identifying opportunities for process improvements and resource optimization.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs.
- Contributed to the development of preventive maintenance schedules, leading to a decrease in unexpected breakdowns.
- Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Applied critical thinking and research to address complex issues.
- Maintained compliance with regulatory standards and safety requirements.
- Organized work to meet demanding production goals.
- Tested components and systems to evaluate performance and identify concerns.
- Completed job reports and logs immediately following service calls.
- Addressed routine equipment maintenance according to established schedule.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Tracked and recorded parts and labor costs related to each service call.
- Drafted preventive maintenance schedule to support equipment longevity.
- Suggested specialized fixtures, test equipment and procedures for failure analysis.
- Supported design tasks with 3D modeling and drawings of facilities, infrastructure and systems.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Managed maintenance activities, supervised staff and inspected equipment.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Researched and implemented new technologies and equipment.
- Checked, repaired and repacked survival equipment to meet specifications.
- Wrote and revised maintenance procedures.
- Liaised with internal departments to optimize productivity and efficiency.
Store Assistant
ABC Grocery
2020.07 - 2020.09
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
- Reduced shrinkage levels through vigilant monitoring of potential theft situations and adherence to loss prevention policies.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Facilitated smooth transactions at the cash register, processing payments accurately and efficiently.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Assisted in achieving sales targets through suggestive selling techniques and knowledge of current promotions.
- Collaborated with team members to ensure seamless operations during peak hours and special events.
- Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
- Supported management in executing marketing initiatives, participating in promotional events, and implementing visual merchandising guidelines.
- Streamlined store processes by identifying areas for improvement and proposing solutions to enhance productivity.
- Ensured compliance with safety standards, conducting routine checks of equipment and facilities to maintain a secure environment for staff and customers alike.
- Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.
- Provided training to new hires on store procedures, product knowledge, and customer service best practices.
- Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
- Participated in weekly team meetings to discuss store performance metrics, upcoming promotions, and employee schedules or responsibilities adjustments if needed.
- Optimized sales floor layout by rearranging merchandise based on seasonal trends or corporate directives.
- Exceeded individual performance goals by consistently meeting or surpassing established sales and customer service benchmarks.
- Handled escalated customer issues, negotiating resolutions that balanced the needs of the store and the individual client.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Remained calm and composed in tense situations involving angry or upset customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Greeted customers entering store and offered assistance with requirements.
- Established and maintained professional relationships with customers to increase trust and rapport.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Increased sales and customer satisfaction through personalized servicing.
- Answered questions about store policies and addressed customer concerns.
- Located merchandise across various stores to address customer needs.
- Operated POS system to process payments and provide receipts.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked with loss prevention in monitoring shopper behavior.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Recommended complementary purchases to customers, increasing revenue.
- Wrapped, boxed and weighed bakery department products.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Monitored customers for signs of security concerns and escalated issues to management.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
Education
Unit 1 - Computer Science ,physics ,pure Maths, Communicati
Holy Cross
Arima, Trinidad And TobagoCsec - IT
Vishnu Boys Hindu College
Caroni, Trinidad And TobagoUndergrad - Cambridge Exams
Trimont College
Port Of Spain, Trinidad And Tobago09.2022
Skills
- Troubleshooting
- Written Communication
- Organization and Time Management
- Calm Under Pressure
- Research
- Good Telephone Etiquette
- Problem-Solving
- Supervision and leadership
- Microsoft Word
- Analytical Thinking
- Google Drive
- Equipment operation
- First Aid/CPR
- Task Prioritization
- Organizational Skills
- Data Entry
- Social Perceptiveness
- Analytical and Critical Thinking
- Fluent in Language
- Type Software Proficiency
Accomplishments
- Achieved Greater costumer service by introducing for Type tasks.
- Collaborated with team of 5 in the development of max.
- Supervised team of 24 staff members.
- Resolved product issue through consumer testing.
- Achieved Result through effectively helping with Task.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Issue which led to Results.
- Achieved Result by completing Task with accuracy and efficiency.
Affiliations
Chess club
Artery club
Astronomy club
Robotics club
Basketball club
Languages
Spanish
Upper intermediate (B2)
French
Intermediate (B1)
German
Advanced (C1)
English
Bilingual or Proficient (C2)
Timeline
Supervisor
Gemstone
2022.05 - 2023.10
Technician
Five Islands Amusement Park
2022.05 - 2023.08
Teachenion
Movie Town
2021.06 - 2023.09
Store Assistant
ABC Grocery
2020.07 - 2020.09
Unit 1 - Computer Science ,physics ,pure Maths, Communicati
Holy Cross
Csec - IT
Vishnu Boys Hindu College
Undergrad - Cambridge Exams
Trimont College