Sade Warner-Perez
San Juan
Summary
To work in a highly professional organization which has position itself as a leading competitor in its industry. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Trainee Manager
Advance Solutions Technical Institute
01.2021
- Produced letters and memoranda to inform stakeholders of business decisions.
- Adhered to corporate data confidentiality rules, mitigating breaches.
- Collaborated with employees from various backgrounds.
- Streamlined the onboarding process for new trainees, reducing time to productivity.
- Provided ongoing support to trainees as they transitioned into their respective roles within the company.
- Tracked trainee performance data, utilizing insights to inform future curriculum improvements.
- Created and managed project plans, timelines and budgets.
Marketer/ Social media manager
Sigma Technology Training Centre
01.2021
- Conducted research to analyze customers' behavior, preferences and purchasing habits.
- Assembled reports and presentations to share insights and recommendations with stakeholders.
- Devised data visualization dashboards to make complex data more accessible to stakeholders.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Managed campaigns for various clients that consistently exceeded sales goals.
- Completed in-depth reviews of market conditions and customer preferences.
- Onboarded new team members and coached personnel in marketing tasks.
- Designed and implemented advertising and public relations activities.
Education and Research Assistant
Emancipation Support Committee
05.2023 - Current
- Presented research findings at conferences, contributing to the advancement of the field.
- Archiving records and creating databases for archives
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
- Secured grant funding by crafting persuasive proposals highlighting the significance of proposed research projects.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Prepared reports and maintained administrative records.
- Moved and handled various types of artwork with exceptional care, following all requirements.
- Coordinated exhibition schedules to maximize available space while minimizing disruptions to ongoing programming activities.
- Planned various cultural events like drum festivals, emancipation day celebrations in the emancipation village
- Contributed to successful exhibition openings by coordinating logistics and assisting with exhibit installations.
Mas Camp Manager
Dirty Medics
12.2023 - 02.2024
- Collaborated with others in regular meetings to share best practices and improve industry-wide standards of operation.
- Established partnerships with local organizations, securing additional resources and support for camp programs.
- Managed budget effectively, resulting in cost savings without compromising on program quality or camper experience.
- Planed and managed many different events at the mas camp.
Mas camp manager / manager
Dirty Medics Limited
01.2023 - 03.2023
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
- Developed detailed plans based on broad guidance and direction.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Managed senior-level personnel working in marketing and sales capacities.
- Planned and managed many events in and out of the camp.
Telemarketer/ sales agent
Direct one
01.2022 - 12.2022
- Generated leads and established relationships with potential customers through outbound telephone calls.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
- Improved overall call quality by adhering to company guidelines and best practices consistently.
- Implemented upselling techniques to increase revenue and move product.
- Negotiated pricing and payment terms with customers when possible to close deals.
- Followed up with customers to solicit further sales.
Social Media Manager/Marketer
Advance Solutions Technical Institute
01.2021 - 06.2021
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Oversaw team of communications and media relations professionals with focus on achieving PR results.
- Identified metrics to measure and evaluate effectiveness of public relations campaigns and initiatives.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Increased customer engagement through social media.
- Coordinated influencer partnerships, leveraging their reach to expand brand visibility.
Administrative Assistant
Advance Solutions Technical Institute
01.2021 - 06.2021
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Performed research to collect and record industry data.
- Managed department budgets and generated financial reports for management review.
- Created and maintained databases to track and record customer data.
- Created flyers for events.
The Lotus Opening
The Lotus Group
01.2021 - 04.2021
- Counseling, therapy training, planning workshops, rape training and working with children who may seem troubled.
Amazon call center
Iqor
01.2019 - 01.2020
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Streamlined call flow processes for more efficient response times and increased productivity.
- Delivered prompt service to prioritize customer needs.
- Trained staff on operating procedures and company services.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Identified opportunities for upselling products or services, resulting in increased revenue generation for the company.
Dispensary assistant
Eastside Pharmacy Arima
01.2017 - 01.2018
- Delivered exceptional customer service by actively listening to customer needs and providing appropriate solutions.
- Developed strong relationships with suppliers to ensure consistent stock levels at competitive prices.
- Supported team members during busy periods, ensuring timely service for all customers.
- Established and maintained patient profiles, updating organizational database with current information.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Assisted in training new employees on store protocols, product knowledge, and other essential tasks.
- Streamlined dispensary operations by effectively organizing product displays and inventory management.
Sales clerk
Pretty Feet shoe store
01.2016 - 01.2017
- Developed strong relationships with customers, driving repeat business and loyalty.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Bachelor of Science - Psychology
University of The Sothern Caribbean
05.2021
High School Diploma -
Bishop Anstey High School East
06.2016
Skills
Computer literate
Social media expert
Team player
Patience and Reliable
Motivated and efficient
Event planning
Certification
- 2015, Junior Achievement
- 2012-2013, Certificate of Merit, Folk dance
- 2010, The Consulting Interface Limited, TCIL Youth Money Program, Certificate of Participation, Bake off
- 2011, Certificate of Excellence, Young Pioneers 4-H club
- 2005, School of Lifesaving, Water babies 1, Water babies 2
- 2006, School of Lifesaving, Water babies 3, Safe swimmer 1
References
- Rishi Goopaul, Recruitment Manager, Blue Waters, Riverside plaza, Port-of-Spain, 282-1925
- Elizabeth Gonzales, Woman Police Constable, 725-6212
Timeline
Mas Camp Manager
Dirty Medics
12.2023 - 02.2024
Education and Research Assistant
Emancipation Support Committee
05.2023 - Current
Mas camp manager / manager
Dirty Medics Limited
01.2023 - 03.2023
Telemarketer/ sales agent
Direct one
01.2022 - 12.2022
Trainee Manager
Advance Solutions Technical Institute
01.2021
Marketer/ Social media manager
Sigma Technology Training Centre
01.2021
Social Media Manager/Marketer
Advance Solutions Technical Institute
01.2021 - 06.2021
Administrative Assistant
Advance Solutions Technical Institute
01.2021 - 06.2021
The Lotus Opening
The Lotus Group
01.2021 - 04.2021
Amazon call center
Iqor
01.2019 - 01.2020
Dispensary assistant
Eastside Pharmacy Arima
01.2017 - 01.2018
Sales clerk
Pretty Feet shoe store
01.2016 - 01.2017
Bachelor of Science - Psychology
University of The Sothern Caribbean
High School Diploma -
Bishop Anstey High School East
Similar Profiles
Rita LouzadoRita Louzado
Personal Assistant, Managing Director at Advance Technical Spare Parts CO. LLCPersonal Assistant, Managing Director at Advance Technical Spare Parts CO. LLC
Octavio MayoOctavio Mayo
Project Manager at Advance Technical ResourcesProject Manager at Advance Technical Resources
Kelly VarelaKelly Varela
SUPERVISOR OF REHABILITATION at Orlando Health - Advance Rehabilitation Institute OutpatientSUPERVISOR OF REHABILITATION at Orlando Health - Advance Rehabilitation Institute Outpatient