Sadia Hema Jayaram
Barrackpore
Summary
Experienced in administrative support and office management, demonstrating a strong ability to analyze client data for trend identification and service enhancement. Managed accounts payable and receivable processes, ensuring timely invoice payments while supervising junior staff in daily operations. Developed and maintained client relationships, contributing to business growth through effective communication and tailored strategies.
Overview
19
19
years of professional experience
Work History
Accounts Manager
Signs R Us
Couva , Trinidad
08.2020 - Current
- Analyzed client data to identify trends and opportunities, driving proactive adjustments in service offerings for increased revenue.
- Collaborated with cross-functional teams to implement system improvements, resulting in more efficient workflows and enhanced service delivery.
- Developed and maintained strong relationships with key clients, effectively addressing concerns and contributing to sustained business growth.
- Managed the accounts payable and receivable processes ensuring timely payments of invoices.
- Reviewed and approved monthly journal entries, account reconciliations, and financial statements.
- Supervised junior staff in daily accounting operations.
- Ensured accuracy of general ledger postings by reconciling accounts periodically.
- Advised senior management on best practices for improving profitability.
- Developed successful customer relationships to boost sales opportunities.
- Acted as main point of contact in matters relating to client concerns and needs.
- Renewed existing accounts by building relationships with clients.
- Collaborated with sales team to determine best ways to drive market share.
- Led the management of client accounts by developing tailored strategies that enhanced customer satisfaction and loyalty.
- Streamlined financial reporting processes, ensuring compliance with industry standards and fostering transparency across departments.
- Mentored junior staff in account management practices, promoting skill development and improving team performance.
Accounts Clerk
Persad’s Supercenter
Princes Town
07.2014 - 06.2016
ACCOUNTS CLERK
Shine Distributors Limited
Chaguanas
01.2012 - 12.2013
Administrative Assistant
Byrden Pi Limited
Chaguanas
01.2009 - 12.2011
BILLING CLERK / CUSTOMER SERVICE REPRESENTATIVE
Bryden Pi Limited
San Fernando
01.2007 - 12.2008
Education
Practical Accounting Course -
School of Practical Accounting
Certificate in Computer Science - Basic
Barrackpore Secondary School
High School Diploma - Mathematics, English, Principles of Accounts, Principles of Business, Typewriting
Chaguanas Senior Comprehensive School
Skills
- Office Management
- Database Administration
- Spreadsheets/Report
- Reception
- Executive Support
- MS Word
- MS Excel
- MS PowerPoint
- MS Outlook
- Windows
- Peachtree Accounting
- Financial reporting
- Team leadership
- Administrative support
- Accounts management
- Payroll processing
- Accounting data analysis
- Software proficiency (Peachtree)
- Customer relationship management
- Payroll management
- Invoice processing
References
- Christine Singh, Office Manager, Persad Supercenter, 1-868-381-6666
- Charles Rattansingh, Sales Manager, Shine Distributors Ltd, 1-868-357-0746
Languages
English
First Language
Timeline
Accounts Manager
Signs R Us
08.2020 - Current
Accounts Clerk
Persad’s Supercenter
07.2014 - 06.2016
ACCOUNTS CLERK
Shine Distributors Limited
01.2012 - 12.2013
Administrative Assistant
Byrden Pi Limited
01.2009 - 12.2011
BILLING CLERK / CUSTOMER SERVICE REPRESENTATIVE
Bryden Pi Limited
01.2007 - 12.2008
Practical Accounting Course -
School of Practical Accounting
Certificate in Computer Science - Basic
Barrackpore Secondary School
High School Diploma - Mathematics, English, Principles of Accounts, Principles of Business, Typewriting
Chaguanas Senior Comprehensive School