Salima Baks
Port of Spain
Summary
Focused on attentively assisting office staff and customers and identifying opportunities for improvement. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. And multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Office Manager/Law Clerk
Resolution Concepts Ltd
Port of Spain
02.2020 - 09.2023
- Freelancing
- Managed administrative duties such as filling documents, booking conference rooms for meetings
- Updating case status, preparing cover sheets for legal documents and deeds
- Arranging documents for stamp duty, registering documents at all registry, service on attorneys
- Provide clerical support for company employees by coping, faxing,scanning documents
Control Monitoring/Security Officer
Allpro Security Services
02.2006 - 12.2007
- Responded quickly to security alerts, alarms, or requests for investigation
- Monitored security console and handled incoming telephone calls for security-related matters
- Remained alert and vigilant for suspicious persons, packages and activities
- Collaborated with law enforcement personnel, emergency response management and public safety teams to address incidents
- Patrolled premises to identify and quickly respond to suspicious individuals or activities
- Monitored entrances and exits to control access and prohibit entry of unauthorized individuals.
Aviation Officer
Adamante Security Services Piarco International Airport
- Operated hand-held devices and scanning machinery to complete inspections
- Confiscated unauthorized weapons or prohibited items prior to facility entry
- Completed daily reports outlining regular activities and notable incidents
- Fostered consistent security team communication with two-way radios and scheduled check-ins
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
- Check cargo before it goes to the plane also Airplanes on arrival and before departure.
Cashier
Xtra Foods Ltd Grand Bazaar
- Maintained high customer satisfaction levels by going extra mile to personalize service
- Accepted checks, debit and credit cards, and gift certificates in line with company policy
- Resolved conflicts with customers and looked for opportunities to improve satisfaction
- Balanced cash drawers at shift beginning and end
- Assisted customers with locating hard-to-find items
- Promoted store loyalty programs, credit cards and protection plans to guests
- Cleaned and sanitized checkouts and other high-touch surfaces
- Adhered to cash handling policies and procedures
- Greeted customers with prompt and friendly service
- Received feedback and complaints while demonstrating exceptional customer service.
Education
Ministry of People and Social Development
04.2014
Food Masters
11.2007
MTS
02.2006
Mt Hope Junior Secondary School
07.1998
Malick Youth and Vocational Centre
11.1993
St. Augustine Senior Comprehensive School
07.1993
San Juan Secondary Comprehensive School
07.1990
Riverside Hindu Primary School
07.1985
Skills
- Organized Office Manager with note experience in administrative management
- Prioritize projects and multitask effectively to achieve goals
- Methodical and detail-oriented in team leadership
- Experience in cashing with customer relations
- Offering these skills and strong work ethic
References
Mr. Brent Kevin Ali attorney at law: 235-6016
Ms. Jennifer Hudson-Phillips attorney at law: 623-2382
Mr. V. Hernandez retired inspector: 704-6114
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Manager/Law Clerk
Resolution Concepts Ltd
02.2020 - 09.2023
Control Monitoring/Security Officer
Allpro Security Services
02.2006 - 12.2007
Aviation Officer
Adamante Security Services Piarco International Airport
Cashier
Xtra Foods Ltd Grand Bazaar
Ministry of People and Social Development
Food Masters
MTS
Mt Hope Junior Secondary School
Malick Youth and Vocational Centre
St. Augustine Senior Comprehensive School
San Juan Secondary Comprehensive School
Riverside Hindu Primary School
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