Samantha Victoria Marquez
Arima
Summary
Hardworking employee enthusiastic about learning the customer service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Polling Officer
Elections & Boundaries Commission
08.2023 - 08.2023
- Addressed voter questions or concerns
- Opened and closed polling booths.
- Posted signs, instructions and statutory notices for incoming voters to see.
- Maintained ballot secrecy and confidentiality.
- Checked elector identification and eligibility and marked elector numbers in register.
- Reported progress and concerns to Duty Returning Officer and Presiding Officer.
Customer Service Representative
Integrated Security Systems Limited, ISSL
08.2022 - 10.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Polling Agent
Elections & Boundaries Commission
08.2020 - 08.2020
COSTAAT TECH CAMP
Camp Support Administrator
01.2019 - 02.2019
- Junior Camp
- Group1
- Collaborated with other recreation staff in developing new recreational activities.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Education
Bachelor of Arts -
COSTAAT
01.2024
High School Diploma -
Upper Level Educational Institute
Chaguanas06.2018
Eldorado West
Eldorado2015
Arima Girls RC
Arima2012
Skills
- Customer Relations
- Computer Proficiency
- System Implementation
- Route Dispatch
- Administrative Support
Accomplishments
- Supervised team of X staff members.
- Used Microsoft Excel to develop XYZ.
Certification
XYZ
Timeline
Polling Officer
Elections & Boundaries Commission
08.2023 - 08.2023
Customer Service Representative
Integrated Security Systems Limited, ISSL
08.2022 - 10.2022
Polling Agent
Elections & Boundaries Commission
08.2020 - 08.2020
COSTAAT TECH CAMP
Camp Support Administrator
01.2019 - 02.2019
Bachelor of Arts -
COSTAAT
High School Diploma -
Upper Level Educational Institute
Eldorado West
Arima Girls RC
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