Sandra Mahabir-Khan
Chaguanas
Summary
Dynamic and results-oriented professional with extensive experience at The HomeStore Ltd, excelling in customer engagement and retail operations. Demonstrated ability to increase sales revenue through effective merchandise display and exceptional customer service. Skilled in teamwork and problem-solving, adept at fostering repeat business and managing inventory, contributing significantly to store performance.
Overview
2018
2018
years of professional experience
Work History
Sales Associate
The HomeStore Ltd
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Managed inventory to ensure product availability, contributing to uptick in sales.
Cashier/ Member Service Clerk
PriceSmart
05.2002 - 04.2017
- Consistently upheld company values through excellent work ethic and dedication to delivering outstanding service.
- Greeted incoming customers and answered questions about available services.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Secondary Education
Chaguanas Senior Comprehensive
Lange Park Chaguanas1995
Secondary Education
Chaguanas Junior Secondary
Lange Park Chaguanas 1993
Primary
Durham Village Hindu School
Charlieville,Chaguanas1989
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Stocking and receiving
- Product sales
- Retail store operations
- Merchandise display
- Customer engagement
Accomplishments
School of Leaders Level 1
School of Leaders Level 2
Cornerstone Ministries Chaguanas
School of Leaders Level 1
Church ministry Leader
To encourage women through the word of God in their difficult and challenging times.
Additional Information
School of Leaders Level 2
To Lead a Cell Ministry in the community.
Praying, encouraging and uplifting women by encouraging them through the word of God.
Timeline
Cashier/ Member Service Clerk
PriceSmart
05.2002 - 04.2017
Sales Associate
The HomeStore Ltd
Secondary Education
Chaguanas Senior Comprehensive
Secondary Education
Chaguanas Junior Secondary
Primary
Durham Village Hindu School
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