SASTRI BAKSH

Business Operations Assistant II

• Leave Management process which includes receiving all leave via Criminal HR Leave email, sorting and distributing leave to be processed. Vetting of leave application, duty allowance and approvals and signing of clssification letters and Leave forms on behalf of the HR manager.
• Assist with the Re-engagement process Which includes sending reminders via email and phone call to employees who's contracts are close to expiry. Receiving of re-engagement documents. Preparation of Re-engagement Report and Offer Letters.
• Recruitment and Selection process Assist with Scheduling and co-ordination of Interviews, preparation of merged scoresheets, interview Reports, DCEA Approvals and Offer letters.
• Assist with Assumption of Duty forms, Request to Pay and Stop Pay Documents, Memos to Accounts for eg. Maternity and Name Change.
• Review / vet all job letters.
• Gratuity processing which includes reviewing of gratuity files and the preparation of computation.

• Creating and implementing new administration systems
• Use of a variety of office software such as spreadsheet, emails and databases
• Ensuring the office stationery supply is sufficient & creating the layout of the office
• Attending to clients, ensuring they are pleased with the service they receive
• Keeping the company’s filing system in order
• Attending training & conferences
• Delivering presentations & delivering reports to executives
• Making sure the office is adequately staffed at all times.

• Operate as the lead point of contact for any and all matters specific to my clients
• Build and maintain strong, long-lasting customer relationships
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.

• Provided technical support and administrative functions for the Director, Human Resource
• Assisted in the recruitment process; advertising vacancies, shortlisting candidates
• Assisted in completion of assignments and projects within the department’s timeframe/targets set
• Assisted in the preparation for the Ministry’s re-structuring exercise
• Assisted in the Job Description update exercise for Public and Contract officers
• Preparation of monthly reports.

• Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
• Supported departmental tasks to increase understanding of school’s processes.
• Supported organizational objectives with help from existing employees.
• Performed administrative functions, answering phones and filing paperwork in support of department.

• Provided administrative functions for the Chief Financial Officer
• Preparation of Monthly Board Reports
• Prepared Monthly Financial Statistics
• Maintenance of the Company’s Digicel Mobile Account.

• Maintenance of personnel records for all Monthly, Weekly and Estate Police employees and CPI contractors
• Preparation of Monthly Reports
• Updating Sick, Casual and Annual Leave information into a computerized program (HRp5 System) and on employees’ files and forward pay information to payroll on a weekly basis
• Handling Health Claims for permanent employees’ to submit to Insurance Companies and liaising with them for any enquiries or discrepancies
• Assisted in completion of assignments and projects within the department’s timeframe/targets set.