SCHERLLANE CANTERBURY
Arima
Summary
Results-driven professional with expertise in operations, administration, and customer service. Highly competent communicator, focused on driving profitability and fostering company and employee growth. Strong skills in project management, task prioritization, and consistently delivering high-quality results with minimal supervision. Effective collaborator, working closely with upper management to successfully achieve organizational objectives.
Overview
18
18
years of professional experience
Work History
Pricesmart Administration/Supervisor
- Coordinated cross-departmental initiatives to enhance communication between teams and increase overall company effectiveness.
- Maintained accurate records of departmental expenses and budget allocations, ensuring financial accountability within the team.
- Championed continuous improvement initiatives that resulted in streamlined workflows and more efficient operations across the board.
- Conducted regular performance reviews for staff members, identifying areas for improvement and providing constructive feedback.
Operations Assitant
Interlinc 2020 Limited
01.2017 - Current
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
Manager
Cellular Stores Limited
01.2007 - 01.2016
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Manager
Cellular Stores Limited- Piarco Inbond
01.2009 - 01.2015
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Certificate - Administrative Assistant Professional
CTS College
Chaguanas05.2024
Certificate - Building Trust As A Professional And As An Organiz
National Empowerment Programme
Government Programme - Online10.2023
Certificate - Practitioners Certificate in Human Resource Manage
CTS College
Chaguanas, Trinidad And Tobago10.2023
Certificate - Payroll And Taxation Management
CTS College
Chaguanas, Trinidad And Tobago08.2023
Certificate - Business Management
School of Accounting And Management
St Augustine12.2013
Certificate - ABE - Business Management
School of Business And Computer Science
Champs Fleurs08.2005
Certificate - Computer Literacy
Micro Corporate Training
Arima, Trinidad And Tobago05.2004
High School Diploma -
El Dorado Secondary Comprehensive School
06.2003
Skills
- Friendly and positive
- Observant and self-motivated
- Responsible and reliable
- Highly organized
- Active listener
- Willingness to learn
- Keeps updated with organizational changes
- Microsoft Office
- Phone and Email Etiquette
- Customer Service Management
- Adaptability and Flexibility
- Effective Communication
- Active Listening
- Organizational Skills
- Reliability
- Multitasking Abilities
- Teamwork and Collaboration
- Time Management
- Staff Management
- Team Collaboration
- Recordkeeping and File Management
- Customer Service
Accomplishments
- Kind and willing to assist whenever requested and is still able to focus on daily tasks.
- Exhibits true team player qualities and goes beyond the daily tasks assigned.
- Exhibits a pleasant personality that encourages positive communication of desired work objectives.
Achieved Employee of the month for April 2024.
Personal Information
Date of Birth: 11/16/85
References
- Sheldon Noel, Inventory Control and Warehousing Manager, WASA, 396-3135
- Clayton Quashie, Manager, J and C Agencies, 735-0253
- Keemal Ali, Internal Audit Manager, Micon Marketing Limited, 345-6789
- Ravi Maharaj, Manager, Interlinc 2020 Limited, 354-9545
Timeline
Operations Assitant
Interlinc 2020 Limited
01.2017 - Current
Manager
Cellular Stores Limited- Piarco Inbond
01.2009 - 01.2015
Manager
Cellular Stores Limited
01.2007 - 01.2016
Pricesmart Administration/Supervisor
Certificate - Administrative Assistant Professional
CTS College
Certificate - Building Trust As A Professional And As An Organiz
National Empowerment Programme
Certificate - Practitioners Certificate in Human Resource Manage
CTS College
Certificate - Payroll And Taxation Management
CTS College
Certificate - Business Management
School of Accounting And Management
Certificate - ABE - Business Management
School of Business And Computer Science
Certificate - Computer Literacy
Micro Corporate Training
High School Diploma -
El Dorado Secondary Comprehensive School
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