SERISSA S MOHAMMED
SAN FERNANDO
Summary
Motivated and persistent sales professional with a flair for sales and marketing. Looking to secure a position in a thriving and fast-paced environment where excellent customer service skills will be utilized and appreciated.
Overview
9
9
years of professional experience
Work History
PART TIME Administrative Coordinator
INSPIREONE MARKETING AND DISTRIBUTION
01.2023 - Current
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Assist management with special orders to ensure the delivery deadlines are met.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained office calendars to track important dates and deadlines.
- Assist management Inventory.
Administrative Assistant
SM JALEEL AND COMPANY LIMITED
06.2015 - 11.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Assisted development and implementation of new administrative procedures.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
Brand Ambassador
SM JALEEL AND COMPANY LIMITED
10.2014 - 04.2015
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Communicated product information with confidence and educated consumers about company.
- Conducted consumer surveys and analyzed purchasing trends.
Education
CERTIFICATE - FUNDAMENTALS OF SALES AND MARKETING
SCHOOL OF PRACTICAL ACCOUNTING
CHAGAUANAS 2021
Diploma -Early Childhood Care And Education
UNIVERSITY OF THE WEST INDIES
ST AUGUSTINE09.2013
CERTIFICATION -EARLY CHILDHOOD CARE & DEVELOPMENT -
SHORT COURSE- CIVILIAN CONSERVATION CORP'S
04.2013
High School Diploma -
TABAQUITE SECONDARY SCHOOL
TABAQUITE05.2012
Skills
- Verbal and Written Communication
- Correspondence Preparation
- Inventory Management
- Administrative Arrangements
- Inbound Phone Call Handling
- Product and Service Knowledge
- Professional Communication
- Customer Relationship Management (CRM) Software
Timeline
PART TIME Administrative Coordinator
INSPIREONE MARKETING AND DISTRIBUTION
01.2023 - Current
Administrative Assistant
SM JALEEL AND COMPANY LIMITED
06.2015 - 11.2022
Brand Ambassador
SM JALEEL AND COMPANY LIMITED
10.2014 - 04.2015
CERTIFICATE - FUNDAMENTALS OF SALES AND MARKETING
SCHOOL OF PRACTICAL ACCOUNTING
Diploma -Early Childhood Care And Education
UNIVERSITY OF THE WEST INDIES
CERTIFICATION -EARLY CHILDHOOD CARE & DEVELOPMENT -
SHORT COURSE- CIVILIAN CONSERVATION CORP'S
High School Diploma -
TABAQUITE SECONDARY SCHOOL
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