Shala Prince
San Fernando
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Proficient Job Title delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Skill.
Overview
9
9
years of professional experience
Work History
Manager
Princess Cuisine
01.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Approved regular payroll submissions for employees.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Conducted monthly inventories of raw materials and components on work floor.
- Recorded inventory sales into organization's weekly income report.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Nursing Assistant • Patient Care • Private Nursing Assistant
Private Residence
03.2020 - Current
- Elderly Care and palliative care
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Exceeded goals through effective task prioritization and great work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Security Officer
G4s Secure Solutions Trinidad Ltd
09.2017 - 03.2020
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained excellent attendance record, consistently arriving to work on time.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
- Oversaw entry and exit of up to Number employees and visitors daily.
Payroll Clerk
Ministry of Works
01.2014 - 01.2016
- Maintained payroll information by calculating, collecting and entering data.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using Software and Software.
- Processed payrolls on regular basis for more than Number employees nationally.
- Calculated payroll deductions by accurately using Software and processed payroll to meet preset requirements.
Education
P.O.B - undefined
Ste Madeleine Secondary
Diploma - Paralegal Studies
Post graduate Masters Level - Executive Management
Oxford Graduate College
01.2023
Certified Electrocardiogram Technician -
Ensafe
06.2022
Nursing Aide - Health Aide
Ensafe Institute
South06.2021
Certificate - Occupational Health And Safety
Cipriani College of Labor And Co-Operative Studies
09.2009
Skills
- Brand Management
- Sales and Marketing
- Business Planning
- Lead Generation
- Team Leadership
- Verbal and Written Communication
- Staff Management
- Managing Reception
- Managing Appointments
- Issue and Conflict Resolution
- Performance Tracking and Evaluations
- Budgeting and Cost Control
- Time Management
- Key Performance Indicators (KPI)
- Strategic Planning
Timeline
Manager
Princess Cuisine
01.2023 - Current
Nursing Assistant • Patient Care • Private Nursing Assistant
Private Residence
03.2020 - Current
Security Officer
G4s Secure Solutions Trinidad Ltd
09.2017 - 03.2020
Payroll Clerk
Ministry of Works
01.2014 - 01.2016
P.O.B - undefined
Ste Madeleine Secondary
Diploma - Paralegal Studies
Post graduate Masters Level - Executive Management
Oxford Graduate College
Certified Electrocardiogram Technician -
Ensafe
Nursing Aide - Health Aide
Ensafe Institute
Certificate - Occupational Health And Safety
Cipriani College of Labor And Co-Operative Studies
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