SHAMMAH BARRSINGHGA
Caroni
Summary
Efficient billing professional with 9 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive. Committed and deeply motivated to meet companies values and accomplish team goals achievement. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Billing Clerk / CSR, Sales
V&S Pharmaceuticals Ltd
09.2014 - 09.2023
- Entered and maintained billing information in company internal databases for accessibility.
- Monitored outstanding invoices and performed collections duties.
- Registered and updated accurate customer information on database.
- Offered detailed advice on product and service benefits.
- Monitored outstanding invoices and performed collections duties.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Assisted customers with varying questions using product knowledge and service expertise.
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
- Handled phone, email and social media enquiries with consistent customer service across multiple channels.
- Maintained petty cash and processed petty cash reimbursements & Creating Invoices
Dispatcher
Naisa Brand Products
07.2014 - 08.2014
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of vehicles.
Education
Certificate - Computer Literacy
The University Of The West Indies Open Campus
St.Augustine05.2017
CXC - Modern Studies
Vishnu Boys Hindu Collage
S.M.R Caroni06.2014
Skills
- Greeting Visitors
- Team Player
- Status Updates
- Payment Transactions
- Customer Service and Assistance
- Production Quotas
- Inquiry Requests
- Customer Relations
- Forklift Driving ( License Expired )
Timeline
Billing Clerk / CSR, Sales
V&S Pharmaceuticals Ltd
09.2014 - 09.2023
Dispatcher
Naisa Brand Products
07.2014 - 08.2014
Certificate - Computer Literacy
The University Of The West Indies Open Campus
CXC - Modern Studies
Vishnu Boys Hindu Collage
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