Shania Hobbs
Chaguanas
Summary
Proven track record in enhancing customer engagement and sales at JA's Patisserie through expert relationship building and effective social media marketing. Leveraged communication abilities and team collaboration to increase brand awareness, resulting in significant sales growth. Excelled in customer service, ensuring high-quality experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bakery Worker
JA's Patisserie
Chaguanas
07.2021 - 12.2022
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
Retail Sales Associate
Full Stop Convenience Store
Chaguanas
07.2016 - 08.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Education
Bachelor Of Arts - Linguistics
University of The West Indies
St.Augustine,Trinidad 07.2024
Skills
- Communication abilities
- Social Media Marketing
- Customer Engagement
- Social Media Platforms
- Team Collaboration
- Customer Service
Certification
Digital Marketing
Workplace Protocol
Technological Literary
Timeline
Bakery Worker
JA's Patisserie
07.2021 - 12.2022
Retail Sales Associate
Full Stop Convenience Store
07.2016 - 08.2017
Bachelor Of Arts - Linguistics
University of The West Indies