Mikayla Weekes
Trinidad & Tobago
Summary
Organized, dependable and hard-working candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Treasury, Clerk
Ministry Of Finance
01.2021 - Current
- Provided quality clerical support through data entry, document management, email correspondence.
- Interacted with government workers/pensioners by phone, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
Office Assistant / Agent Assistant
Guardian Life Insurance
09.2020 - 12.2020
- Served as point-of-contact for potential and existing insurance customers/prospects.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Time Keeper / Assistant
Trinweld Contracting Services Limited
10.2019 - 12.2019
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
Sales Clerk, Customer Service, Cashier
Gulf City Mall
12.2018 - 07.2019
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept front check out area clean and organized for efficient service.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Processed payments and returns with accuracy and efficiency.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor of Laws - Law
University of London (ILAS)
08.2023
High School Diploma -
Holy Faith Convent, Penal
Trinidad And Tobago06.2019
Skills
- Government Forms
- Employee Timesheet Processing
- Copying and Scanning
- Data Recording
- Basic Bookkeeping
- Leadership
- Poetry
- Administrative Support
- Good Telephone Etiquette
- Data Entry
- Self-Motivated
Accomplishments
- Free Speech / Spoken Word Artist
- Youth Mentor
Volunteer Work / Community Service
2020 : A Place in the Son Foundation
ILT Growth Mindset - this was geared towards empowering youths and teenagers to reach their full potential, stand in their greatness and identify their life's purpose.
2023 : Turn Up, Don't Give Up (Ministry of Education)
Youth Mentor - this initiative was executed in high schools where Personal Growth and Development topics were taught to students.
Timeline
Treasury, Clerk
Ministry Of Finance
01.2021 - Current
Office Assistant / Agent Assistant
Guardian Life Insurance
09.2020 - 12.2020
Time Keeper / Assistant
Trinweld Contracting Services Limited
10.2019 - 12.2019
Sales Clerk, Customer Service, Cashier
Gulf City Mall
12.2018 - 07.2019
Bachelor of Laws - Law
University of London (ILAS)
High School Diploma -
Holy Faith Convent, Penal