Shanice Joseph
Penal
Summary
Accomplish, dedicated and kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Cook/Supervisor
Tishshan’s Meating Palace
01.2017 - 08.2023
- Basic food preparation also sanitize food preparation and serving areas
- Demonstrated exceptional customer service providing detailed descriptions of ingredients and flavors
- Ensure ingredients and final products are fresh
- Follow recipes, including measuring, weighing and mixing ingredients
- Supervising workers and delegating duties accordingly
- Addressing customer concerns and providing suitable solutions.
Prep cook
Eric Williams Medical Sciences Complex
04.2021 - 06.2021
- Cleaned and sanitized cooking stations
- Measure ingredients and seasonings to be used in cooking
- Ensure that all food and other items are stored properly
- Perform other kitchen duties assigned
- Peeling and cutting and washing vegetables and making salads
- Using commercial kitchen machinery such as grinders, mincers, slicers and mixers.
Supervisor/Cashier
NP Service Station
07.2017 - 09.2019
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner, resolving issues and answering inquiries promptly
- Maintained clean and organized checkout area, including restocking merchandise, arranging displays, and monitoring inventory levels to ensure product availability
- Monitoring employee productivity by providing useful feedback and training.
Sales Representative
Francis Fashion Shoe Locker
08.2013 - 09.2017
- Negotiated and closed sales deals daily consistently exceeding daily targets increase in overall sales volume
- Responsible for handling customers complaints, resolved issues and adjusted policies to meet changing needs
- Remain poised and calm when dealing with difficult customers during busy shifts.
Bakery Assistant
Puff n Stuff Bakery
01.2012 - 06.2013
- Prepares, produces, and bakes breakfast pastries, breads, rolls, and some desserts
- Cleaning and tidying up stations after use
- Packaging baked goods, maintaining stocks, checking expiration dates
- Assisted in preparation of breads cakes and cookies.
Education
CXC\O`Level- six (6) subjects -
Penal Secondary School
Bachelor of Science Family and Consumer Science -
University of the Southern Caribbean
01.2021
Certificate - Computer Literacy
New Vision in Learning
San Fernando 2008
Skills
- Nutritional knowledge
- Team Supervision
- Food Preparation
- Food Storage
- Knife Skills
- Sanitation protocols
- Cooking techniques
- Food Safety Regulations
- Recipe Development
- Baking Expertise
- Special Diets Knowledge
- Customer Service
Websites
Languages
Spanish
Beginner (A1)
Timeline
Prep cook
Eric Williams Medical Sciences Complex
04.2021 - 06.2021
Supervisor/Cashier
NP Service Station
07.2017 - 09.2019
Cook/Supervisor
Tishshan’s Meating Palace
01.2017 - 08.2023
Sales Representative
Francis Fashion Shoe Locker
08.2013 - 09.2017
Bakery Assistant
Puff n Stuff Bakery
01.2012 - 06.2013
CXC\O`Level- six (6) subjects -
Penal Secondary School
Bachelor of Science Family and Consumer Science -
University of the Southern Caribbean
Certificate - Computer Literacy
New Vision in Learning
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