Shanice Lynch
D’abadie
Summary
Banking professional with 9+ years of experience seeking a valuable team position. Expert in problem-solving, communication, and customer service to drive company success. Actively pursuing new challenges and growth opportunities.
Overview
9
9
years of professional experience
Work History
Collateral Filing Agent
RBC Royal Bank (Trinidad & Tobago) Limited- Lending Services Centre
55 Independence Square, Port Of Spain
04.2017 - Current
- Oversees vault operations effectively in both business and personal banking
- Arranges documents and client files in alphabetical order
- Retrieving necessary files for collateral oversight officers.
- Respond to client and branch representative queries efficiently
- Prepares and dispatches client mortgage release documentation for clients.
- Supports customers using multiple communication platforms. (Email, phone)
- Proficient in the bank's core software applications - ACH, TS2, T24, RIBS.
- Coordinates with attorneys to facilitate efficient completion of Deed of Release steps
- Sound knowledge of legal collateral documents related to Personal and Business Banking.
- Disbursed earned commissions to external sales professionals
- Support internal and external audits.
- Resolves client queries and complaints.
Processing Officer
RBC Royal Bank (Trinidad & Tobago) Limited- Currency Services Centre
Port of Spain
07.2015 - 04.2017
- Ensured accuracy of all customer-made ABM deposits
- Verified records and receipts for deposited funds
- Notify supervisors of discrepancies detected in cash reports
- Executed customer transaction corrections
- Implemented cheque hold procedures
Education
Certificate Payroll & Taxation Management
Cts College of Business & Computer Science Limited
120 Southern Main Road, Montrose, Chaguanas08-2024
Economics, English A, Mathematics, P.O.B, Spanish
St. Joseph's Convent, St. Joseph
Richmond Street, St. Joseph06-2011
Skills
- Ownership of Tasks
- Quick Learner
- Analytical Research Skills
- Effective Communication
- Workplace Professionalism
- Supportive Team Participant
Timeline
Collateral Filing Agent
RBC Royal Bank (Trinidad & Tobago) Limited- Lending Services Centre
04.2017 - Current
Processing Officer
RBC Royal Bank (Trinidad & Tobago) Limited- Currency Services Centre
07.2015 - 04.2017
Certificate Payroll & Taxation Management
Cts College of Business & Computer Science Limited
Economics, English A, Mathematics, P.O.B, Spanish
St. Joseph's Convent, St. Joseph
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