Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Shantelle Samuel

Belmont

Summary

Proactive hospitality worker with a deep understanding of operational practices and logistics coordination. Skilled in day-to-day operations, catering, and event preparations. Demonstrated success in managing budgets, controlling inventory, and motivating team members to enhance productivity.

Overview

13
13
years of professional experience

Work History

Checker

Port of Spain Corporation
08.2011 - 12.2024
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
  • Tracked employee vacation, sick and personal time.
  • Completed payroll accurately and timely to meet employee expectations.

Bartender

Willow
11.2018 - 03.2022
    • Kept bar presentable and well-stocked to meet customer needs.
    • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
    • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
    • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Caterer

Self Employed
08.2020 - 01.2022
  • Work closely with clients to prepare and serve menus for small events .
  • Designed catering menus containing ethnic food options to meet needs of diverse customer base.

Bartender

TRENT (Trotters)
06.2022 - 12.2022
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Learned and adapted quickly to new technology and software applications.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Education

Some College (No Degree) - Hospitality

M.U.S.T Programe
Barataria

Certificate - Digital Skills

Future Learn
Online
04.2022

Certificate - Digital Marketing

Future Learn
Online
04.2022

Hospitality -

YTEEP
Belmont, POS
2012

Secondary -

St Joseph's College
Maracas, St.Joseph
2007

Skills

  • Fast learner
  • Teamwork and Collaboration
  • Cultural Awareness
  • Planning and Coordinating
  • Training and Development
  • File and record keeping
  • Event planning
  • Meeting scheduling
  • File management
  • Document preparation
  • Task prioritization
  • Calendar management
  • Flexibility and adaptability

Hobbies

DIY projects , cooking & life long learning

Timeline

Bartender

TRENT (Trotters)
06.2022 - 12.2022

Caterer

Self Employed
08.2020 - 01.2022

Bartender

Willow
11.2018 - 03.2022

Checker

Port of Spain Corporation
08.2011 - 12.2024

Some College (No Degree) - Hospitality

M.U.S.T Programe

Certificate - Digital Skills

Future Learn

Certificate - Digital Marketing

Future Learn

Hospitality -

YTEEP

Secondary -

St Joseph's College

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