Shantelle Samuel
Belmont
Summary
Proactive hospitality worker with a deep understanding of operational practices and logistics coordination. Skilled in day-to-day operations, catering, and event preparations. Demonstrated success in managing budgets, controlling inventory, and motivating team members to enhance productivity.
Overview
13
13
years of professional experience
Work History
Checker
Port of Spain Corporation
08.2011 - 12.2024
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
- Tracked employee vacation, sick and personal time.
- Completed payroll accurately and timely to meet employee expectations.
Bartender
Willow
11.2018 - 03.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Caterer
Self Employed
08.2020 - 01.2022
- Work closely with clients to prepare and serve menus for small events .
- Designed catering menus containing ethnic food options to meet needs of diverse customer base.
Bartender
TRENT (Trotters)
06.2022 - 12.2022
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Learned and adapted quickly to new technology and software applications.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Education
Some College (No Degree) - Hospitality
M.U.S.T Programe
BaratariaCertificate - Digital Skills
Future Learn
Online 04.2022
Certificate - Digital Marketing
Future Learn
Online 04.2022
Hospitality -
YTEEP
Belmont, POS2012
Secondary -
St Joseph's College
Maracas, St.Joseph2007
Skills
- Fast learner
- Teamwork and Collaboration
- Cultural Awareness
- Planning and Coordinating
- Training and Development
- File and record keeping
- Event planning
- Meeting scheduling
- File management
- Document preparation
- Task prioritization
- Calendar management
- Flexibility and adaptability
Hobbies
DIY projects , cooking & life long learning
Timeline
Bartender
TRENT (Trotters)
06.2022 - 12.2022
Caterer
Self Employed
08.2020 - 01.2022
Bartender
Willow
11.2018 - 03.2022
Checker
Port of Spain Corporation
08.2011 - 12.2024
Some College (No Degree) - Hospitality
M.U.S.T Programe
Certificate - Digital Skills
Future Learn
Certificate - Digital Marketing
Future Learn
Hospitality -
YTEEP
Secondary -
St Joseph's College
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