Dedicated service professional with strong relationship-building and time management skills in fast-paced restaurant environments. Delivers exceptional guest service while fostering teamwork. Expertise in order processing, upselling, and maintaining clean, well-stocked areas. Committed to enhancing customer satisfaction and promoting loyalty.
Overview
8
8
years of professional experience
Work History
server / cashier
Sharry's kitchen
Brentwood
03.2024 - 09.2025
Providing excellent customer service by greeting guests, taking accurate food and beverage orders, serving items in a timely manner,
Provided friendly and efficient service to enhance customer dining experience.
Collaborated with kitchen staff to ensure timely food delivery to customers.
Maintained cleanliness and organization of tables and dining area throughout shifts.
Performed opening and closing procedures for dining area, ensuring efficient setup and restocking of supplies.
Team Member
Cafe Caribbean
Long circular mall
09.2021 - 03.2023
Delivered excellent customer service by greeting guests, taking accurate orders, and serving food and beverages to enhance guest satisfaction.
Assisted customers with menu selections and special requests.
Prepared and served a variety of beverages and food items.
Oversaw cash register operations to ensure precise transactions and maintain financial accuracy.
Maintained cleanliness and organization of the cafe environment.
team member
Cuisine restaurant
Port of Spain
04.2017 - 02.2018
Built customer rapport, facilitated upselling, resolved complaints, and managed high-volume service.
Provided exceptional customer service in a fast-paced dining environment.
Assisted team members in food preparation and presentation tasks.
Maintained cleanliness and organization of restaurant dining areas and kitchen.
Collaborated with team members to meet project goals through coordinated efforts.