SHARALENE RAGOONANAN

*Develops and implements purchasing strategies to ensure the best quality products at competitive prices.

*Analyzing market trends and identifying ways to reduce purchasing costs.

*Identify, source and evaluate potential suppliers taking into account factors such as price, quality, reliability and delivery availability.

*Negotiation of contracts and agreements with suppliers and vendors to secure favorable terms including pricing, delivery schedules and payment terms.

*Monitor inventory levels, identification of when stock needs to be replenished as required to ensure an efficient run of available stock to avoid any shortages.

*Collaborate with Executive Chef, Restaurant Manager and Management to determine product needs and specifications.

*Responsible for ordering and outsourcing all Kitchen Equipment under guidance of the Executive Chef and Management.

*Collaborate with the Executive Chef and Restaurant Manager in all Costing and Costing Exercises required ie. Menu Costing, Recipe Costing, Chef Specials etc.

*Update Inventory through point of sales and updating inventory when goods received to reflect stock on hand.

*Responsible for contacting all Equipment/ Service providers with scope of work/ repairs done.

*Build and maintain strong relationships with key suppliers and resolving any issues or discrepancies

*Evaluation of supplier performance and seeking alternatives when necessary.

*Manage inventory levels to prevent shortages or excess stock ensuring efficient use of resources and cash flow.

*Maintenance of vendor files with information such as payment policies, contact information and their products and services.

*Review of invoices to ensure accuracy as per agreement with vendor.

• Negotiating with vendors to get the best prices.
• Evaluate vendors based on quality, prices and Credit facility terms.
• Developing and implementing purchasing strategies ie- Developing comparisons’ reports.
• Maintaining the vendor database and procurement records.
• Ensuring all items procured meet the required quality standards and specifications.
• Training new employees in the procurement/supply chain process and the use of the purchasing requisitions system.
• Proficient in Microsoft Office and Purchasing software.

• Strong critical communication and problem-solving skills.
• Ability to work independently.
• Collaborating with clients and or employees on when an order arise to execute and effectively deliver within short time frame.
• Prepare and submit quotations/contracts.
• Coordinate with various Clients , Ports and Agents to ensure correct protocols are followed ie. Ensure passes/ correct safety equipment and gear to comply with HSSE regulations.
• Delegating tasks to appropriate team members
• Perform various activities to support a company’s accounting department and billing processes.
• Issue invoices credits and memos.
• Update customer records to submit client/vendor statements.
• Prepare shipping and packing documents.
• Track expenditure vs Income.
• Maintaining sales report database.
• Reporting on client communications, invoices and returns.

• Creating and reviewing insurance applications for new and existing clients
• Administering day to day reports for the agents
• Verifies customer complaints via reports to be submitted to claims

• Supports customers by providing helpful information, answering questions, and responding to complaints.
• Troubleshoot problems and see them through to resolution
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies

• Works under supervision of the optometrist to assist with clinical and administrative duties.
• Scheduling appointments together with handling other bookkeeping tasks.

• Sales representative that uses the telephone and or platforms to communicate with potential and existing customers.
• To prepare sales script and contacts the patient to offer the best product and or service suited for their requirements.
• Manage customer accounts, and promptly resolve customer complaints
• Relaxed, confident telephone manner together with strong communication, negotiation and persuasion skills.