Summary
Overview
Work History
Education
Skills
Timeline
Affiliations
Certification
Work Availability
Activities
Work Preference
References
Generic
Shari Reynald

Shari Reynald

Human Resource Manager
Petit Valley

Summary

Well-qualified Human Resource and Management Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

16
16
years of professional experience
1
1
Certificate

Work History

General Manager, Court Strategic Human Resources

The Judiciary Of Trinidad And Tobago
2023.10 - Current

Special assignment assisting with the General Management of the Human Resource portfolio of the Judiciary providing assistance to the Deputy Court Executive Administrator with responsibility for the Family and Children Division and Human Resource Management. The portfolio of FCD Human Resource Manager is also being performed and managed as well.

FCD Human Resource Manager

The Judiciary of Trinidad and Tobago, Family and Children Division
2020.09 - 2023.09
  • Maintained human resources regulatory compliance with national regulations for the Organisation
  • Member of the Strategic HR Committee responsible for the creation and implementation of various policies across the Judiciary.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Creation and delivery of training programs for staff in various HR areas including performance management
  • Devised hiring and recruitment policies for the maintenance of an approximate staff count of 450 within the Division.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Liaised between the three Divisions of the Judiciary to improve communications between the various Human Resource Units .
  • Communicated clearly with employees, support Units (Finance, IT and Communications) and stakeholders to keep everyone on in agreement and working toward established business goals.

Human Resource Manager

PSCU Credit Union
2016.12 - 2020.08
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Management of the budgetary allocation for HR and staff events
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Monitored and handled employee claims involving performance-based and other industrial relations incidents.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Management of the budgetary allocation for HR and staff events
  • Instructed senior leaders on appropriate employee corrective steps.

Human Resource Officer

Venture Credit Union
2016.07 - 2016.12
  • Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
  • Assisted with the development and implemented comprehensive human resources policies and procedures in compliance with applicable national regulations.
  • Conducted check-ins with employees to assess workplace health and personnel engagement.
  • Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
  • Pre-screened resumes prior to sending to Human Resource Manager for consideration.
  • Collaborated with managers to identify and address employee relations issues.
  • Assisted with the creation and delivery of HR training sessions to staff, managers and executives.

Human Resource Specialist

Magic Mist Services Limited
2014.10 - 2016.07
  • Maintained personnel records and statistical data to establish accuracy and compliance with company regulations.
  • Fielded employee inquiries related to orientation, compensation, vacation, sick leave, training, and Industrial relations matters.
  • Managed inputs for the processing of payroll and benefits to compensate employees for service rendered.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.


Executive Assistant to the Chairman of the PSC

Service Commissions Department
2012.06 - 2014.09
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Conducted research and analyzed data to provide detailed reports and responses to enquiries from Public Servants on various HR matters.
  • Preparation and dissemination on a weekly basis of policy decisions made by the Public Service Commission
  • Assisted the PR Unit with the coordination and execution of events and worked on ad hoc projects.

Human Resources Assistant

Service Commissions Department
2008.06 - 2012.06
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Filed paperwork and maintained office organization.
  • Assist the HRO III – Training and Development with the execution of her duties
  • Develop and assist with the preparation of all in-house training
  • Responsible for all employee administration – Short Term Contract Employees
  • Assist with the management of IHRIS modules
  • Proposal and report writing

Teller

Royal Bank of Canada (formerly RBTT)
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.

Customer Service Representative

TSTT
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.


Education

Diploma - Industrial Relations Practice

Cipriani College of Labour And Co-operative Studies
Mt Hope
05.2016

International Masters of Business Administration - Human Resource Management

Arthur Lok Jack Graduate School of Business
10.2014

B.Sc. - Government, Human Resource Management and International Relations

The University of The West Indies
06.2008

CXC And GCE A' Levels

Holy Name Convent
Port Of Spain
07.2004

Skills

  • Training Development and Execution
  • Complaint Response
  • Performance Review Management
  • New Employee Orientation
  • Coaching and Mentoring
  • Labor Relations Coordination
  • Exit Interviews and Processes
  • Analytical and Critical Thinking

Timeline

General Manager, Court Strategic Human Resources

The Judiciary Of Trinidad And Tobago
2023.10 - Current

FCD Human Resource Manager

The Judiciary of Trinidad and Tobago, Family and Children Division
2020.09 - 2023.09

Human Resource Manager

PSCU Credit Union
2016.12 - 2020.08

Human Resource Officer

Venture Credit Union
2016.07 - 2016.12

Human Resource Specialist

Magic Mist Services Limited
2014.10 - 2016.07

Executive Assistant to the Chairman of the PSC

Service Commissions Department
2012.06 - 2014.09

Human Resources Assistant

Service Commissions Department
2008.06 - 2012.06

Teller

Royal Bank of Canada (formerly RBTT)

Customer Service Representative

TSTT

Diploma - Industrial Relations Practice

Cipriani College of Labour And Co-operative Studies

International Masters of Business Administration - Human Resource Management

Arthur Lok Jack Graduate School of Business

B.Sc. - Government, Human Resource Management and International Relations

The University of The West Indies

CXC And GCE A' Levels

Holy Name Convent

July 2023

Orientation to Court Processes

The Judiciary of Trinidad and Tobago

November 2019

AML/CFT Certification

NEM Leadership Institute

May 2009

“Effective Technical Report Writing & Business Writing Skills”

Grace Talma Associates & Co. Ltd

Affiliations

  • Rotary International - Rotary Club of Port of Spain April 2019 to Present. Positions held - Club Secretary July 2020 to June 2022.
  • Rotary International - Rotaract Club of Port of Spain West April 2010 to June 2016. Positions held - Assistant District Rotaract Representative (District 7030), District Leadership Training Conference Chairperson, President, Vice President, Secretary
  • HRMATT - Member January 2017 to Present
  • Alumni Member of UWI STAT - Vice Chancellor's Ambassadors (St Augustine Chapter)


Certification

July 2023

Orientation to Court Processes

The Judiciary of Trinidad and Tobago

November 2019

AML/CFT Certification

NEM Leadership Institute

May 2009

“Effective Technical Report Writing & Business Writing Skills”

Grace Talma Associates & Co. Ltd

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Activities

  • Avid Golfer – Member of Millennium Lakes Golf and Country Cub
  • Enjoys socializing and networking with other professionals.

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Company CultureCareer advancementWork-life balanceFlexible work hoursPaid time offWork from home option

References

Available upon request

Shari ReynaldHuman Resource Manager