SHAYNE JOHN
Carnbee,Tobago
Summary
Enthusiastic and dedicated professional with a passion for youth work and expertise in psychological studies and practices. Skilled in office procedures, time management, and resource allocation, with a strong commitment to ethical values and confidentiality in the workplace.
Overview
10
10
years of professional experience
Work History
Personal Assistant/Office Coordinator
Buccoo Mt. Pleasant and Canaan District Office
02.2022 - Current
- Provide high-level administrative, secretarial, and clerical support
- Maintain official records and implement administrative policies
- Develop and execute daily, weekly, and monthly action plans to meet objectives
- Monitor staff activities to ensure productivity and accountability
- Serve as a liaison with the public, offering guidance on services
- Organize and execute events and maintain a comprehensive filing system
- Draft notices, minutes, resolutions, and procedural memoranda
Senior Contact Tracer
Surveillance Unit, Public Health Service Department
01.2021 - 01.2022
- Conduct house calls for COVID-19-affected individuals and monitor home quarantines
- Collect and analyze data for health statistics and reports
- Educate clients on COVID-19 symptoms and public health guidelines
- Submit case investigation files and reports on adverse incidents
Office Clerk & Labourer (Part-Time)
LJ’s Rental Services
Carnbee
01.2016 - 01.2020
- Managed incoming calls and client inquiries
- Prepared invoices, quotations, and other documentation
- Conducted administrative tasks, greeted visitors, and handled equipment mobilization
Intern (Voluntary Service)
Brent’s Manor, Elderly Care Facility
Maracas, St. Joseph
01.2019 - 05.2019
- Assisted residents with self-development and mobility exercises
- Supported home management, care planning, and behavioral observations
Event Helper
University of the Southern Caribbean
Maracas Valley
01.2017 - 01.2019
- Coordinated with event vendors and managed logistics
- Monitored expenses and adhered to budgets
IT Technician/Assistant
University of Trinidad & Tobago (UTT)
Scarborough
01.2015 - 01.2016
- Delivered hardware and software solutions and managed network upgrades
- Conducted tutorials, inventory management, and data entry
Intake Officer (Part-Time)
S. John & Associates Ltd., Counselling & Mediation Services
Carnbee
12.2020
- Conduct client intake interviews
- Perform administrative tasks and maintain filing systems
Cashier (Student Employment)
Public Demand Market Place
Bon-Accord
01.2013
- Processed transactions and assisted with stock and inventory
Youth & Assistant Facilitator
S. John & Associates Ltd.
Carnbee
- Youth Facilitator: Managing Emotions – Teens Workshop (August2016)
- Assistant Facilitator: Conflict Resolution – Teachers’ Workshops (2016)
Education
BSc - Psychology
University of the Southern Caribbean
Trinidad01.2021
High School Diploma -
Harmon School of SDA
Tobago01.2014
Master of Business Administration (MBA) - Specialization in Hospital and Health Services Management
University of Bedfordshire
Luton, EnglandSchool of Business & Computer Science (SBCS)
TrinidadSkills
- Confidential and ethically motivated
- Communication and interpersonal skills
- Data entry and report writing
- Time management
- Client-focused approach
- Critical thinker
References
- Harrigan, Henry, Commissioner of Affidavits, harryaffid@hotmail.com, 868-776-5800, Canaan, Tobago
- Juliet, Alleyne, Juliet.alleyne@gov.tt, 868-684-2949, Probation Services Unit – THA, Scarborough, Tobago
Timeline
Personal Assistant/Office Coordinator
Buccoo Mt. Pleasant and Canaan District Office
02.2022 - Current
Senior Contact Tracer
Surveillance Unit, Public Health Service Department
01.2021 - 01.2022
Intake Officer (Part-Time)
S. John & Associates Ltd., Counselling & Mediation Services
12.2020
Intern (Voluntary Service)
Brent’s Manor, Elderly Care Facility
01.2019 - 05.2019
Event Helper
University of the Southern Caribbean
01.2017 - 01.2019
Office Clerk & Labourer (Part-Time)
LJ’s Rental Services
01.2016 - 01.2020
IT Technician/Assistant
University of Trinidad & Tobago (UTT)
01.2015 - 01.2016
Cashier (Student Employment)
Public Demand Market Place
01.2013
Youth & Assistant Facilitator
S. John & Associates Ltd.
BSc - Psychology
University of the Southern Caribbean
High School Diploma -
Harmon School of SDA
Master of Business Administration (MBA) - Specialization in Hospital and Health Services Management
University of Bedfordshire
School of Business & Computer Science (SBCS)