Sheldon S. Walcott
LP# 105 Saddle Road, Maraval
Summary
Dependable professional with extensive experience in IT support, personal fitness training, and community leadership. Demonstrates exceptional ability to manage a variety of tasks, from technical troubleshooting and system maintenance to conducting fitness classes and leading community projects. Safety-conscious and adaptable, with a knack for enhancing team dynamics and customer satisfaction. Eager to apply a diverse skill set to contribute positively in a dynamic environment.
Overview
25
25
years of professional experience
Work History
Certified Personal Fitness Trainer
Walcott's Gym-F.I.T. Classics & The Reformation Studio
Maraval, Port Of Spain
03.2022 - Current
- Developed and implemented individualized fitness programs for clients based on their goals, abilities and limitations.
- Provided guidance on proper nutrition to ensure optimal results.
- Instructed clients in correct form and technique for exercises, including weight training and cardiovascular activities.
- Monitored client progress, tracked results, and adjusted plans as needed.
- Encouraged clients to stay motivated by setting realistic goals.
- Assisted with equipment setup and breakdown during sessions.
- Educated clients about the importance of hydration before, during, and after workouts.
- Performed administrative tasks such as scheduling appointments, managing billing information, updating records.
- Maintained a safe environment for exercising by adhering to all safety protocols.
- Advised clients on healthy lifestyle habits beyond their workout routine.
- Created unique challenges within sessions to keep workouts interesting and engaging.
Active Board Member
Family Of God Sanctuary
07.2013 - Current
- Company Overview: Non-Profit Organization
- Active Board Member
- Team Leader of the Champion Men's Ministry
- Ordained Minister/Speaker
- Non-Profit Organization
Systems Administrator III
The Beacon Insurance Company Limited
Port of Spain
03.2003 - 03.2022
- Maintenance of local and wide-area network servers, applications, and communications.
- Regional overseas travel to install, configure, repair, and set up newly and existing branch offices.
- Backup operations are necessary for the recovery of local and wide area networks, and applications.
- Performing all end-of-day and end-of-month backup procedures.
- Responsible for the maintenance and software installation of personal computers.
- User training on computer-based applications, such as Microsoft Office and insurance programs.
Dining Room Server
Pizza Hut (Prestige Holdings Limited)
San Fernando
02.2002 - 02.2003
- Take care of the needs of the customers in the dining area of the restaurant.
- Carry out exceptional communication skills, and maintain a good relationship with the public.
- Greet and seat customers, take food orders, and take care of any special needs of the customers.
- Ensure that each customer at every table in the restaurant enjoys a fun, friendly, and relaxing dining experience.
- Explained daily specials to customers.
- Took orders from customers and entered them into the point of sale system.
- Informed customers about ingredients used in menu items.
- Assisted with setting up dining room for special events.
- Provided excellent customer service to ensure repeat business.
Junior Store Manager
McDonald's (Moosai Enterprises)
San Fernando
01.2000 - 01.2001
- Providing leadership to the crew during a shift to ensure great QSC is delivered to all guests.
- I motivated the team during the shift and ensured that guest demands were met to McDonald's standards.
- Coordinated the quarterly cleaning and maintenance of the grill and fry stations.
- Monitored inventory levels and placed orders to restock shelves.
- Resolved customer complaints in a timely manner.
- Established customer service standards and monitored staff compliance.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Education
Strong Nation And Circl Mobility Instructor -
Strong Nation
08-2023
Certified Personal Trainer -
International Sports Sciences Association (ISSA)
12-2021
Specialist In Sports Nutrition -
International Sports Sciences Association (ISSA)
10-2021
Specialist In Strength And Conditioning -
International Sports Sciences Association (ISSA)
10-2021
Weight Management Specialist -
International Sports Sciences Association
05-2021
Specialist In Group Fitness -
International Sports Sciences Association (ISSA)
03-2021
Adult, Child, & Infant CPR & AED, Standard First Aid -
Emergency Care & Safety Institute
10.2019
Certificate of Achievement In Network - Information Technology
The University of the West Indies
01.2004
Certificate in Quality Customer Service -
School of Business and Computer Science
01.2002
Certificate in Computer Literacy -
The University of the West Indies
01.2002
Certificate of Achievement In Machine Shop Craft -
Carapichaima Senior Comprehensive School
01.1992
Skills
- Personal Health and Fitness Trainer
- Body composition analysis
- Health and wellness
- Nutritional guidance
- Fitness program development
- Program design
- Nutrition and weight loss management
- Help Desk Technician
- Troubleshooting & Problem solving
- Repairing customer system issues
- Microsoft Windows
- Communication skills
- Team building
- Customer relations
- Information-oriented
- Supervisory Development
- Leadership Development
- Commitment
- Collaboration
Languagecompetencies
English, native language
Volunteer Experience
Family Of God Sanctuary, Non-Profit Organization, 07/01/13, Present, Active Board Member, Team Leader of the Champion Men's Ministry, Ordained Minister/Speaker
Professional development skills
- Supervisory Development Workshop - UNCTAD Trainmar Programme
- "Power" Presentations Workshop - UNCTAD Trainmar Programme
- Getting Results Through Assertive Behavior - UNCTAD Trainmar Programme
- Leadership Development (Commitment and Collaboration) - UNCTAD Trainmar Programme
Professional job skills
- Help Desk Technician to assist in troubleshooting and repairing customer system issues.
- Building Computer Systems (Desktops).
- Comfortable working in all Microsoft Windows platforms Windows 7, 8, 10 and 11.
- Excellent communication skills with a focus on team-building and customer relations.
- Excellent problem-solving abilities, Information oriented.
Timeline
Certified Personal Fitness Trainer
Walcott's Gym-F.I.T. Classics & The Reformation Studio
03.2022 - Current
Active Board Member
Family Of God Sanctuary
07.2013 - Current
Systems Administrator III
The Beacon Insurance Company Limited
03.2003 - 03.2022
Dining Room Server
Pizza Hut (Prestige Holdings Limited)
02.2002 - 02.2003
Junior Store Manager
McDonald's (Moosai Enterprises)
01.2000 - 01.2001
Strong Nation And Circl Mobility Instructor -
Strong Nation
Certified Personal Trainer -
International Sports Sciences Association (ISSA)
Specialist In Sports Nutrition -
International Sports Sciences Association (ISSA)
Specialist In Strength And Conditioning -
International Sports Sciences Association (ISSA)
Weight Management Specialist -
International Sports Sciences Association
Specialist In Group Fitness -
International Sports Sciences Association (ISSA)
Adult, Child, & Infant CPR & AED, Standard First Aid -
Emergency Care & Safety Institute
Certificate of Achievement In Network - Information Technology
The University of the West Indies
Certificate in Quality Customer Service -
School of Business and Computer Science
Certificate in Computer Literacy -
The University of the West Indies
Certificate of Achievement In Machine Shop Craft -
Carapichaima Senior Comprehensive School
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