Shenille Boodhai
Ramai Trace, Debe
Summary
Results-oriented Human Resources Specialist with extensive experience in operations and labor law. Skilled in analyzing company needs, developing long-term solutions, and implementing aligned vision across departments or business unit leadership. Possesses strong knowledge of labor legislation and payroll processes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Group Head, Human Resources
Global Brands Group
San Juan
06.2022 - Current
- Full strategic HR oversight of all operating territories, including T&T and St. Kitts and Nevis, St. Lucia and Development of Jamaica Market.
- Industrial Relations Oversight for all operating territories, case handling in T&T at both MoL and ICTT.
- Performance Management for all positions throughout operating territories, scheduling and oversight of completion of all PAs biannually.
- Implemented effective strategies for continuous professional growth
- Administered comprehensive oversight of payroll queries and investigations
- Oversaw end-to-end policy life cycle
- Worked with cross-functional teams to achieve goals.
- Achieved cost-savings by developing functional solutions to problems.
- Culture Change driver, focus on accountability, performance, customer service
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Assistant Manager - Corporate Services
A.V. Knowles and Company Limited
Barataria
11.2021 - Current
- Industrial Relations and Employee Relations
- Progressive Disciplinary Management
- Grievance Handling
- Employee Engagement
- Management of Policies and Procedures
- Recruitment and Selection
- Facilities Management/ Security Management
- Strategic Planning/ Workforce Streamlining
- Performance Management
- Leave Management
- Culture and Change Management
Senior Consultant
Symmetry Consulting Limited
01.2018 - 10.2021
- Worked closely with stakeholders to identify business issues.
- Collaborated with product managers to successfully execute sales strategies.
- Spearheaded strategic component development strategy in alignment with future project goals.
- Development of Company Policies and Procedures
- Development of Strategic Objectives, Goals and Values
- Industrial Relations: Negotiations, Bilateral discussions, MOL dispute management, Industrial Court guidance and General IR and Employee Relation Consultancy
- Development of Legislatively Compliant Employee Contracts
- STOW Consultancy and Certification/ Recertification
- E-Learning Tools: Design and Implementation
- Training and Development
General Manager
Valcom EMI Limited
Point Lisas
12.2015 - 10.2017
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
- Teamed with sales managers and sales consultants to create positive atmosphere, resulting in maximum profitability and customer satisfaction.
- Addressed ways to improve internal control processes and accounting procedures.
- Contributed to procedural and operational audits.
- Led frequent safety drills to maintain sharp hazard awareness and emergency response of team members.
HR Assistant
Valcom EMI Limited
Point Lisas
07.2015 - 12.2015
- Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
- Handled sensitive and confidential employee information with complete discretion.
- Processed onboarding paperwork for new hires and rehires.
- Processed employee status changes, keeping human resources systems and employee records up to date.
- Oversaw and maintained HRIS functionality by installing and customizing applications and modules.
- Kept system in compliance with data security and privacy requirements by monitoring activities and correcting deficiencies.
- Communicated with supervisors to plan and review employee evaluations.
- Coordinated workers' compensation insurance and managed claims.
- Negotiated agreements and maintained contact with insurance brokers and carriers.
- Provided advice and interpretation of labor relations policies and agreements to enhance company positions.
- Taught frontline leadership to improve labor and management interactions, reducing grievances and arbitration needs.
- Advised on labor and employment law relating to operations.
CVQ Assistant
St. Benedicts College
San Fernando
08.2012 - 07.2015
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Monitored students in class, hallways, and cafeteria to enforce school rules.
- Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
- Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
- Graded assignments and tests and documented results into filing systems.
- Kept resources in neat, clean, and working fashion to maintain availability for use.
- Organized library equipment and collections.
- Answered patrons' questions at circulation desk.
- Maintained complete and accurate records of library transactions.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Secretary
Hardy’s Corporate Services Limited
06.2011 - 10.2011
- Maintained organized filing system of paper and electronic documents.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Drafted agendas, meeting notes, and other documents to enhance collaborative process.
- Helped set administrative procedures to minimize errors and boost productivity.
- NIS, HS, Payroll preparation and submission to management
- Report Generation
- Preparation of Company Incorporation and Annual Returns Clerical duties – answering telephone, filing etc
- Data Entry
Education
Master of Sci. Bachelor of Arts (HONS) -
University of the West Indies; the Arthur Lok Jack Graduate School of Business
01.2016
BA (Hons) - Human Resource Management
Anglia Ruskin University
01.2012
Certificate in Business Administration -
The School of Accounting and Management
01.2008
Skills
- Trinidad and Tobago Labour Laws
- Barbados Labour Laws
- Staffing and recruitment
- Grievance management
- Performance management
- Training and Development
- Strategic development
- Analytical and Critical Thinking
- Relationship Building
- Time Management
- Flexible and Adaptable
Accomplishments
- Legislatively Compliant (IRA and EOA) Employment Contract Design
- Statutory Compliance (Tax requirements and employment law review)
- Severance and Company Restructure/ Closures
- Policy and Procedure Review and Design
- Industrial Relations
- Bilateral Meetings, Grievance handling, Conciliations
- Strategic Planning and Public Relations:
- Corporate Restructure Handling
- GAP Analyses for STOW Certifications and Recertifications
- STOW Audit Facilitations
- Major Projects:
- Southern Reflection Glass & Aluminum Supplies Ltd: Corporate Restructure, Implementation of HR System, Employment Regulation and Contract Design, Policy and Procedure Design and Implementation, Statutory Compliance, Legal Compliance, Training and Development, Grievance Handling, Recruitment and Selection
- Tycho Solutions Ltd: STOW Certification and HR System Implementation
- OTI Trinidad Ltd: Industrial Relation (Union Recognition Certification) Handling, Severance of Employees, Legal Closure of Organization, and transfer of all assets
- Towers Maintenance Company Ltd: STOW Certification and Training and Development
- Nov
- 2015 – October 2017: Valcom EMI Limited – California, Trinidad
- Position: General Manager
- In this position, I managed the entire organization with major duties briefly listed belo
- Planning Administration – Studied Business at undergrad and in 1 year, saw sales growth of 25%
- Human Resource Management – Studied HR at undergrad and post grad, implemented 100% of the organizations policies and procedures and saw a 50% reduction in turnover and 75% reduction in grievances
- Industrial Relations – Studied IR at post grad and managed 1 case individually which was dropped at first trial
- I have managed all IR cases and in 2 years saw a 90% reduction on IR cases
- Project Management – Increased turnaround time for reporting by 15%
- Public Relations and Marketing – Business development and Representation
- Financial Management – decreased operational expense by more than 45% in two consecutive years at the organization.
Additional Information
Married, Mother of One (2)
Certification
- Risk Assessment
- Incident Reporting and Investigation
- Safe Systems of Work
- Control of Work
- Management of Change
Timeline
Group Head, Human Resources
Global Brands Group
06.2022 - Current
Assistant Manager - Corporate Services
A.V. Knowles and Company Limited
11.2021 - Current
Senior Consultant
Symmetry Consulting Limited
01.2018 - 10.2021
General Manager
Valcom EMI Limited
12.2015 - 10.2017
HR Assistant
Valcom EMI Limited
07.2015 - 12.2015
CVQ Assistant
St. Benedicts College
08.2012 - 07.2015
Secretary
Hardy’s Corporate Services Limited
06.2011 - 10.2011
- Risk Assessment
- Incident Reporting and Investigation
- Safe Systems of Work
- Control of Work
- Management of Change
Master of Sci. Bachelor of Arts (HONS) -
University of the West Indies; the Arthur Lok Jack Graduate School of Business
BA (Hons) - Human Resource Management
Anglia Ruskin University
Certificate in Business Administration -
The School of Accounting and Management
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