Shequille Reid
Siparia
Summary
Proven track record in enhancing customer satisfaction and loyalty, notably at 212 Location / Blaanix, by leveraging exceptional customer service and cash handling accuracy. Skilled in patient care and clinical documentation, adept at fostering teamwork and collaboration. Achieved significant improvements in operational efficiency and customer engagement through innovative problem-solving and goal-oriented strategies. Additionally, I am a certified Patient care Nurse with 2 Years of experience in diverse healthcare organization working with Geriatric patients.
Overview
13
13
years of professional experience
Work History
Sales Associate
212 Location / Blaanix
10.2014 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained payroll information by calculating, collecting, and entering data.
- Trained new hires to perform cross-training exercises with experienced workers.
- Monitored and evaluated training performance to determine quality and cohesiveness.
Sales Clerk
Sweet Sixteen
04.2014 - 10.2015
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Processed payments and returns with accuracy and efficiency.
- Collaborated with team members to achieve store sales targets and improve overall performance.
Geriatric Nurse
Golden Years Nursing Home
01.2012 - 10.2013
- Advocated for older adult patients, ensuring they received appropriate resources and services to maintain their wellbeing.
- Facilitated smooth transitions between care settings by coordinating with other healthcare professionals and communicating effectively with patients and families.
- Enhanced patient safety by conducting regular assessments and promptly addressing any signs of decline or potential complications.
- Assessed fall risks among the elderly population, implementing targeted prevention strategies to reduce injury occurrences.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Education
Emergency Medical Technician Course
Training Academy Of The Caribbean
07.2024
Confined Space Entrant And Attendant
American National Standards Institute
10.2023
Fire Watch And Fire Safety
American National Standards
04.2021
Certification in Patient Care (Level)
Youth Training And Employment Partnership Program
Fyzabad, Trinidad And Tobago06.2013
High School Diploma -
Fyzabad Secondary School
Fyzabad, Trinidad And Tobago2012
Skills
- Point Lisas Energy Association
- Heavy T Driving license
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Exceptional customer service
- Goal-Oriented
- Cash Register Operation
- Verbal/written communication
- Cash Handling Accuracy
- Patient Care
- Clinical Documentation
Voluntary work - Darsan Trace United
As A decidated volunteer with a local Non profit organization,I assist in Providing essential services to the homeless communiniyu.My responsibilities include organizing and distributing Food,clothing and hygiene supplies,as well as offering my support through mentorship and resource reffers.Through this work I have developed strong interpersonal and organizational skills and I am committed to making a positive impact on those in need .
REFERENCES
Andell Scope
- Former General Area Manager of 212 Location/Blaanix
- 298-7851
Anne-marie Anthony Marsh
- Nursing Assistant
- 790-9957
Timeline
Sales Associate
212 Location / Blaanix
10.2014 - Current
Sales Clerk
Sweet Sixteen
04.2014 - 10.2015
Geriatric Nurse
Golden Years Nursing Home
01.2012 - 10.2013
Emergency Medical Technician Course
Training Academy Of The Caribbean
Confined Space Entrant And Attendant
American National Standards Institute
Fire Watch And Fire Safety
American National Standards
Certification in Patient Care (Level)
Youth Training And Employment Partnership Program
High School Diploma -
Fyzabad Secondary School
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