Summary
Overview
Work History
Education
Skills
Websites
City
Personal Information
Timeline
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SHERINE BOUCAUD

Diego Martin

Summary

A highly organized and dedicated professional known for decisive decision-making, adept multitasking and self-motivation. Experienced in providing precise administrative and clerical support, both independently and collaboratively. Seeking to leverage these skills to contribute to your institution's success through proficient administrative assistance, superior customer relations, and the ability to thrive in dynamic, high-pressure environments. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

4
4
years of professional experience

Work History

Sales Representative

Stealth Office
12.2023 - Current
  • Follow instructions to properly arrange merchandise items
  • Print, Copy, laminate, scan
  • Organize backroom stock areas as well as keep up with organization of front end display areas
  • Answer questions and inquiries per shift regarding products, prices and availability
  • Improve overall customer purchasing experiences to promote steady revenue
  • Check delivered merchandise and order information to verify shipment accuracy
  • Perform floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
  • Greet customers and respond to inquiries in a professional manner
  • Organize stores by returning merchandise to proper areas and restocked displays
  • Cleaned shelves, counters and tables to maintain an organized store
  • Minimal experience in Cashing items.

On the Job Training - Pan American Health Organization - Administrative/Procurement Assistant

03.2022 - 07.2022
  • Provided secretarial and office support whilst building a collaborative professional relationship with colleagues
  • Coordinated appointments, meetings, and conferences
  • Management of physical files, throughout the conception of the file lifecycle to maintain proper record keeping
  • Created, populated, and monitored spreadsheets and updated reports to coordinate project materials
  • Composed correspondence reports and meeting notes
  • Managed inventory to ensure all supplies are in stock and within budget
  • Creation of letters and other formal written correspondence
  • Spearheaded special regional projects and efficiently carried out effective problem solving
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items regionally for the team
  • Scheduled appointments for management teams and maintained an updated calendar using software systems
  • Organized files, development of spreadsheets, fax reports and scanned documents
  • Assisted in maintenance of the Front Desk/Reception area by welcoming guests and taking calls
  • Liaised with contractors and suppliers ensuring delivery of goods and services through to completion and payment
  • Assisted in the organization of contracts, purchase orders and requisitions for goods and services needed for the different projects for the various country offices
  • Established document templates to be used for external and internal communication purposes
  • Prepared, coordinated, and communicated price quotes, terms of sale, delivery dates and service obligations to customers and contractors.

On the Job Training - Ministry of Health - Clerical Assistant in the Human Resource Department

07.2020 - 02.2022
  • Daily customer interactions i.e., calls emails and in person interactions with customers to respond to questions and provide feedback
  • Data entry of correspondences, ensuring the designated officers receive files and filing of documents
  • Establishing and maintaining a filing system as per company standard.

Education

Administrative Assistant Professional Certificate -

CTS College

BBA Management -

University of the Southern Caribbean
06.2024

Business Management Diploma -

University of the West Indies Open Campus
01.2022

A Level Sociology -

Cambridge University
01.2017

Principles of Business, English A, Social Studies, Geography, Art -

NorthGate College
01.2016

Skills

  • Committed Team Member
  • Effective written and verbal communication skills
  • Attention to detail
  • Adaptability
  • Organized
  • Interpersonal
  • Critical thinking
  • Resourceful
  • Delegation
  • MS Office Suit
  • Record management
  • Customer Relations
  • Customer Relationship Building
  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Administrative Support
  • Microsoft Word
  • Time Management
  • Filing
  • Clerical Support
  • Critical Thinking
  • Strong Problem Solver
  • Scheduling
  • Documentation and Recordkeeping

City

Diego Martin

Personal Information

Title: Administrative Professional/Customer Service Representative

Timeline

Sales Representative

Stealth Office
12.2023 - Current

On the Job Training - Pan American Health Organization - Administrative/Procurement Assistant

03.2022 - 07.2022

On the Job Training - Ministry of Health - Clerical Assistant in the Human Resource Department

07.2020 - 02.2022

Administrative Assistant Professional Certificate -

CTS College

BBA Management -

University of the Southern Caribbean

Business Management Diploma -

University of the West Indies Open Campus

A Level Sociology -

Cambridge University

Principles of Business, English A, Social Studies, Geography, Art -

NorthGate College
SHERINE BOUCAUD