Sherlan Crevelle
Philadelphia
Summary
To promote and enhance the organizations to which I belong and to work in an organization where my abilities and knowledge will be employed in an effort to cultivate a vibrant and successful environment for all stakeholders.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Transporter
DHS Child Welfare
09.2023 - Current
- Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
Parking Attendant
Standard Parking (S.P+)
03.2000 - Current
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Answered general questions about parking fees, facilities, and directions.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Maintained a safe and secure parking environment by conducting regular patrols and reporting any suspicious activity.
- Monitored parking space availability to direct customers to open spots quickly.
- Reduced wait times for customers by swiftly processing vehicle entries and exits using automated systems.
- Provided exceptional customer service, addressing inquiries and resolving any parking-related issues.
- Contributed to a team-oriented environment, consistently supporting coworkers in their tasks while fostering effective communication among all staff members.
Valet Parking Attendant
S.S.C Parking
09.2017 - 03.2024
- Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
- Explained parking rates and retrieval procedures to guests upon arrival.
- Upheld company policies consistently, ensuring adherence to dress code, punctuality, and professional conduct standards among staff members.
- Contributed to positive guest experiences by offering prompt assistance and addressing concerns effectively.
- Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Assisted in training new employees, sharing best practices for safe driving techniques and exceptional customer service skills.
- Maintained a clean work environment, keeping the valet area free of debris and hazards.
Education
GED -
Philadelphia Public Library
Baltimore Pike, Philadelphia07.2010
High School Diploma -
Barataria Secondary School
San Juan, Trinidad And Tobago06.1987
Skills
- Customer rapport
- Customer Service
Certification
- Certificate Lethal Weapon Training
Timeline
Transporter
DHS Child Welfare
09.2023 - Current
Valet Parking Attendant
S.S.C Parking
09.2017 - 03.2024
Parking Attendant
Standard Parking (S.P+)
03.2000 - Current
GED -
Philadelphia Public Library
High School Diploma -
Barataria Secondary School
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