SHERRY ANN SOOKOO
SAN FERNANDO
Summary
Dynamic Accounts and General Manager with extensive experience in financial management, team collaboration, and exceptional customer relationship management. Proven track record in policy formulation and vendor negotiation, driving operational efficiency and enhancing guest experiences.
Overview
31
31
years of professional experience
Work History
Accounts Manager and General Manager
The Royal Hotel (1978) Limited
46-54 Royal Road, San Fernando
07.1993 - 06.2024
- Oversaw daily operations of luxury hotel, ensuring exceptional service and guest satisfaction.
- Managed staff recruitment, training, and performance evaluations to enhance team efficiency.
- Developed operational policies that streamlined processes and elevated guest experiences.
- Coordinated inter-departmental communications to improve collaboration and operational effectiveness.
- Monitored expenditures to align with financial goals and optimize resource allocation.
- Established strong vendor relationships to secure high-quality supplies and services.
- Addressed guest concerns promptly, fostering a welcoming atmosphere for all visitors.
- Directed financial activities to fund operations and maximize investments.
- Managed daily financial operations and transactions for luxury accommodations.
- Oversaw budget preparation and expense tracking for hotel departments.
Secretary
Caroni (1975) Limited
Usine Ste. Madeliene San Fernando
01.1993 - 01.1993
- Facilitated departmental correspondence and managed communication for various needs.
- Coordinated client interactions through calls, emails, and other communications.
- Provided administrative support to Office Manager and staff to enhance operational efficiency.
- Managed calendar reminders for deadlines and events related to office activities.
- Assisted with accounts receivable and accounts payable functions to maintain financial accuracy.
- Organized executive calendars, scheduling meetings, travel arrangements, and conference calls efficiently.
- Assisted with special projects or tasks related to departmental functions upon request.
Education
Accounting
Association of Accounting Technicians
San Fernando06-1993
Taxation
Taxation Certification
San Fernando06-1993
Business Studies
Pleasantville Senior Comprehensive
Pleasantville, San Fernando06-1990
Skills
- Financial management and budgeting
- Team collaboration
- Customer relationship management
- Policy formulation
- Vendor negotiation
- Effective communication
- Problem solving
- Crisis resolution
References
- Mr. Michael de Verteuil - Director - The Royal Hotel (1978) Limited 352-0525
- Mr. Rodney Shaw - Director - The Royal Hotel (1978) Limited - 354-4454
- Mr. Ricky Rajack - Operations Service Manager - BHP - 780-1149
- Dr. Dominic Dos Santos - Trinidad School of Preaching - Psychologist - 762-3327
Timeline
Accounts Manager and General Manager
The Royal Hotel (1978) Limited
07.1993 - 06.2024
Secretary
Caroni (1975) Limited
01.1993 - 01.1993
Accounting
Association of Accounting Technicians
Taxation
Taxation Certification
Business Studies
Pleasantville Senior Comprehensive