Shirzell Redhead
Port Of Spain
Summary
Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Child Caregiver
Lullabies And Laughter Early Childhood Care Academy
04.2023 - Current
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Custodian
Vitas House
10.2020 - 10.2021
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
Customer Service Representative
KamWah Restaurant
10.2020 - 05.2021
Customer Service Representative
All That Jazz
12.2018 - 01.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Mucurapo West Secondary School
St James05.2019
Skills
- Patience and understanding
- CPR training
- Cleaning and sanitizing
- Hygiene and Cleanliness
- Early Childhood Education
Certification
- Geriatric Care ,Synergy Training Institute Limited
- Midwifery, Synergy Training Institute Limited
- Early Childhood Care And Education, Synergy Training Institute Limited
Timeline
Child Caregiver
Lullabies And Laughter Early Childhood Care Academy
04.2023 - Current
Custodian
Vitas House
10.2020 - 10.2021
Customer Service Representative
KamWah Restaurant
10.2020 - 05.2021
Customer Service Representative
All That Jazz
12.2018 - 01.2019
Mucurapo West Secondary School
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