Shovonne George
Summary
Friendly Nail technician versed in acrylic nail application, manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Tutor
Sadra Joseph
San Fernando
01.2022 - Current
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Collaborated with student to complete homework assignments, identify lagging skills and correct weaknesses.
- Updated required logs and student documentation to keep records accurate and current.
- Assessed students' progress throughout tutoring sessions and adjusted instructional methods and content focus.
- Prepared lesson plans to meet goals identified in students' individualized study plans.
- Provided homework assistance using specific curriculum and materials.
Nail Technician Assistant
P's Nail Art
Couva
11.2021 - 12.2021
- Responded to customer requests and concerns about gel application and nail art designs.
- Maintained master appointment calendar covering all customer visits, employee schedules and special events.
- Communicated effectively with management concerning important customer issues.
- Treated, prepared and maintained clients' nails on both hands and feet.
- Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Call Centre Agent
Unicomer
Freeport
07.2022 - 07.2022
- Worked flexible hours across night, weekend and holiday shifts.
- Cultivated interpersonal skills by building positive relationships with others.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Card Custodian
Unit Trust Corporation
San Fernando
07.2022 - 09.2022
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Identified issues, analyzed information and provided solutions to problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained extensive knowledge in data entry, analysis and reporting.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend and holiday shifts.
Education
Bachelor of Science - Management Studies
University of The West Indies St Augustine
St Augustine, Trinidad And Tobago05.2024
High School Diploma -
Holy Faith Convent Couva
Couva, Trinidad And Tobago06.2021
Skills
- Test Preparation and Test-Taking Strategies
- Problem Solving Support
- Inspiring Love of Learning
- Dependable and Responsible
- Written and Verbal Communication
- Computer Proficiency and Microsoft Office
- Appointment Scheduling
- Customer Service
- Active Listening
- Data Entry
- Decision Making
- Multitasking and Prioritization
Certification
- Certified SFAS Tutor, Sixth Form Association Services - 2020-2021
Timeline
Call Centre Agent
Unicomer
07.2022 - 07.2022
Card Custodian
Unit Trust Corporation
07.2022 - 09.2022
Tutor
Sadra Joseph
01.2022 - Current
Nail Technician Assistant
P's Nail Art
11.2021 - 12.2021
Bachelor of Science - Management Studies
University of The West Indies St Augustine
High School Diploma -
Holy Faith Convent Couva
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