Soanee Nedd
Santa Cruz
Summary
To be a part of a highly motivated group of workers within an organization, that will allow use of my vast amount of experience, excellent communication skills and devotion geared towards improving the lives of individuals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Juvenile Home Supervisor
St.Judes School for Girls
02.2009 - Current
- Communicating and working effectively with youths
- Participates in the implementation of planned programmes by providing coaching in such areas as enhancement of life skills, etiquette and socializing skills and coping skills for dealing with emotions, to improve behaviors and develop socially acceptable attitudes
- Maintains daily log books/records of activities and behavioral patterns of residents by completing records on activities such as attendance to court, school, and clinic fighting and unusual behaviors.
Customer Service Representative
Ministry of Finance
02.2008 - 12.2008
- Validating data in the Patent and Trademark databases
- Ensuring that information on the registers is captured accurately
- Receiving and capturing of new information for inclusion on the relevant databases
- Scanning of all documents where needed including applications and images of
- Trademarks, Patents and Industrial Design
- Transferring and accepting files and registers to and from the vault and comparing the information on the registers to determine the accuracy of the data
- Assisting in the Renewals Change of Names, Change of Addresses, Authorization of
- Agents, Associations, Disclaimers, Late Renewals and Substitutions.
Customer Service Representative
Ministry of Legal Affairs
12.2006 - 05.2007
- Responding to telephone calls and assisting callers with enquires regarding the
- Ministry’s services
- Making arrangements for meetings
- Recording of incoming and outgoing files and correspondence
- Coping of Cabinet Notes and other documents
- Updating the filing system
- General Office Administration
- Faxing of correspondence.
Customer Service Representative
Ministry of Works and Transport
04.2006 - 10.2006
- Assisting with the issuing of provisional permits and renewal of Driver’s permit
- Filing Documents and making appointments for driving tests.
Education
BSC - Social Work
College of Science Technology And Applied Arts of
BRETTON HALL BUILDING, 9-11 MELVILLE LANE, PORT OF05.2021
Associate Of Applied Science - Social Work
College of Science Technology And Applied Arts
Bretton Hall05.2018
Certificate Of Completion “Identifying & Addressing Childhood And Adolescent Trauma Utilizing Developmental and Systems of - undefined
Conversational Spanish 2019/2020 . -
U.W.I Open Campus.
Understanding the Fundamentals - undefined
Certificate in City and Guilds Business Studies level 1 - undefined
Intermediate Typing. - undefined
2008
English for Business level 1 - undefined
2007
Basic Typing - undefined
2007
Business studies level 2 2008 English for Business level 2 - undefined
2007
Skills
- Flexible and Adaptable
- Conflict Resolution
- Customer Service
- Self-motivated professional
- Microsoft Office
- Excellent work ethic
- Active Listening
- Decision Making
- Responsible
Certification
“Identifying & Addressing Childhood And Adolescent Trauma Utilizing Developmental and Systems of Care Approaches”. July 27th- 29th 2021
Microsoft Office Application Typing Additional Certification. Certificate in Interior Designing. 2006 Certificate in Retooling Caregivers. 2011 Certificate in First Aid. 2012 Certificate in Events Management. 2011 12 CXC Ordinary Level General Proficiency English Language. 1 Office Procedure. 1 Social Studies. 2 Principle of Business. 2 Mathematics. 3
Timeline
Juvenile Home Supervisor
St.Judes School for Girls
02.2009 - Current
Customer Service Representative
Ministry of Finance
02.2008 - 12.2008
Customer Service Representative
Ministry of Legal Affairs
12.2006 - 05.2007
Customer Service Representative
Ministry of Works and Transport
04.2006 - 10.2006
BSC - Social Work
College of Science Technology And Applied Arts of
Associate Of Applied Science - Social Work
College of Science Technology And Applied Arts
Certificate Of Completion “Identifying & Addressing Childhood And Adolescent Trauma Utilizing Developmental and Systems of - undefined
Conversational Spanish 2019/2020 . -
U.W.I Open Campus.
Understanding the Fundamentals - undefined
Certificate in City and Guilds Business Studies level 1 - undefined
Intermediate Typing. - undefined
English for Business level 1 - undefined
Basic Typing - undefined
Business studies level 2 2008 English for Business level 2 - undefined
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