Child development
SONNIA ALFRED-OTTLEY
Arima
Summary
A qualified management professional, passionate about progress and purpose. Over 13 years Human Resources experience, 10+ years’ management experience, 15 years employed in the Financial Services and Insurance sectors; adept in managing and developing teams, experienced in talent management and performance management. Skilled in training, strategy development, coaching/mentoring, and managing projects.
Overview
25
25
years of professional experience
Work History
HUMAN RESOURCE AND ADMINISTRATIVE MANAGER
FERREIRA OPTICAL LIMITED
01.2019 - Current
- Guide, lead team of 8 in executing on all HR and Administrative decisions of the organization
- Manage HR and HSE effectively, guiding on policy development, employee relations, safety practices, Benefits Administration, and other key areas.
- Member of the originations strategic team effecting all union negotiation processes and decisions
- Revamped the Benefits portfolio including Health Plan and allowances
- Coordinate all activities related to facilities, vendor management, fleet management, and maintenance.
- Introduced a New Employee Orientation/ Onboarding within first 3 months
RECRUITMENT CONSULTANT
PROGRESSIVE RECRUITMENT SPECIALISTS
02.2019 - 11.2019
- Headhunting candidates to fill management level roles at client companies
- 100% acceptance rate for placement of headhunted professionals in leadership/ senior roles
- Generated revenue of over $350k during a 3-month period
- Assess company’s recruitment model and recommend improvements
INTERVIEWER/ H.R PANELIST
PROGRESSIVE RECRUITMENT SPECIALISTS
12.2018 - 02.2019
- HR professional on panel interviews for client company
- Lead interview process for senior and technical roles in the Oil and Gas sector
- Guide managers on the selection criteria for successful candidates
- Summarize panel decisions and finalize scores
LIFE SKILLS FACILITATOR- PART TIME
YTEPP
01.2010 - 01.2019
- Facilitator of class session for social programs guiding aspiring entrepreneurs on coping with societal, professional, and intrapersonal challenges
- Trained/ facilitated more than 150 persons in social programs
- Coordinated 4 volunteerism projects for social program trainees
- Guided and coached more than 100 trainees in completing portfolios within CVQ standards
MANAGER of HR, ADMIN and I.T
CLICO CREDIT UNION
01.2013 - 01.2017
- Company Overview: Financial organization with an asset size of 300M
- Senior manager responsible for all H.R activities, Administration & I.T
- Managed 8M annual budget
- Developed and implemented performance management system for workforce of 40 employees aligning KPIs to company objectives and using performance gaps to create training portfolio
- Managed training budget, training plan and monitored effectiveness of training programs
- Oversaw and served as Project Sponsor for implementing new I.T system with $3M budget over a one-year period, simultaneously overseeing change management initiatives
- Planned/organised employee engagement initiatives (events, reward & recognition program, EAP)
- Designed mentorship program for enhancing talent development and leadership competencies
- Managed all employee grievances, employee development, recruitment and all critical HR areas
- Financial organization with an asset size of 300M
HUMAN RESOURCES ASSISTANT
COLFIRE
01.2011 - 01.2013
- HR professional responsible for Recruitment and Organizational Development
- Conducted panel interviews using behavioural questions for analysis
- Conducted and analysed psychometric assessments
- Prepared company’s HR plan in 2013
GENERAL MANAGER
FURNITURE HOUSE LTD
01.2009 - 01.2011
- Company Overview: Retail furniture store with 3 locations
- Responsible for operational and support functions (HR, Marketing, Sales, Accounts Payable)
- Successfully reviewed/ updated company HR policies within 3 months of employment
- Managed all recruitment, training, payroll, performance and disciplinary matters
- Successfully led coordination of a new branch opening within budget and on schedule
- Retail furniture store with 3 locations
CUSTOMER CARE COORDINATOR
REPUBLIC BANK LTD
01.2000 - 01.2009
- Responsible for reporting to manager on branch service/ customer satisfaction standards
- Trained staff on company Customer Service Standards
- Recipient of multiple service excellence awards
Education
Conscious Parenting Coach
Conscious Parenting And Life Coaching Institute
Online 11-2023
Balanced Scorecard Associate(BSA) -
Balanced Scorecard Institute
01.2020
Certificate in Facilitating Online Courses -
Commonwealth of Learning
01.2018
Certificate of Excellence in Labour Laws in T & T -
Employers Solution Centre
01.2016
Coaching and Effective Feedback for Managers -
UWI- Institute of Critical Thinking
01.2016
International Masters in Business Administration- Distinction -
Arthur Lok Jack Global School of Business
01.2014
Leadership Training for Managers -
Dale Carnegie Training Institute
01.2012
BSc - Psychology, minors – Human Resources and International Relations (Honors)
UWI
01.2008
Skills
- Talent Management
- Coaching
- Employee Engagement
- Benefits Administration
- Performance Management
- Strategic Thinker
- Negotiations
Educationandprofessionaldevelopment
- Balanced Scorecard Associate(BSA), Balanced Scorecard Institute, 2020
- International Masters in Business Administration- Distinction (Valedictorian), Arthur Lok Jack Global School of Business, 2014
- BSc Psychology, minors – Human Resources and International Relations (Honors), UWI, 2008
- Certificate in Facilitating Online Courses, Commonwealth of Learning, 2018
- Certificate of Excellence in Labour Laws in T & T, Employers Solution Centre, 2016
- Coaching and Effective Feedback for Managers, UWI- Institute of Critical Thinking, 2016
- Leadership Training for Managers, Dale Carnegie Training Institute, 2012
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeWork Location
RemoteHybridImportant To Me
Company CultureWork from home optionInterests
Mental Wellness initiatives
Timeline
RECRUITMENT CONSULTANT
PROGRESSIVE RECRUITMENT SPECIALISTS
02.2019 - 11.2019
HUMAN RESOURCE AND ADMINISTRATIVE MANAGER
FERREIRA OPTICAL LIMITED
01.2019 - Current
INTERVIEWER/ H.R PANELIST
PROGRESSIVE RECRUITMENT SPECIALISTS
12.2018 - 02.2019
MANAGER of HR, ADMIN and I.T
CLICO CREDIT UNION
01.2013 - 01.2017
HUMAN RESOURCES ASSISTANT
COLFIRE
01.2011 - 01.2013
LIFE SKILLS FACILITATOR- PART TIME
YTEPP
01.2010 - 01.2019
GENERAL MANAGER
FURNITURE HOUSE LTD
01.2009 - 01.2011
CUSTOMER CARE COORDINATOR
REPUBLIC BANK LTD
01.2000 - 01.2009
Conscious Parenting Coach
Conscious Parenting And Life Coaching Institute
Balanced Scorecard Associate(BSA) -
Balanced Scorecard Institute
Certificate in Facilitating Online Courses -
Commonwealth of Learning
Certificate of Excellence in Labour Laws in T & T -
Employers Solution Centre
Coaching and Effective Feedback for Managers -
UWI- Institute of Critical Thinking
International Masters in Business Administration- Distinction -
Arthur Lok Jack Global School of Business
Leadership Training for Managers -
Dale Carnegie Training Institute
BSc - Psychology, minors – Human Resources and International Relations (Honors)
UWI
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