Stacy Rampersad
St. Helena Piarco
Summary
Collaborative individual with dedication to partnering with coworkers to promote engaged, empowering work culture. Dedicated professional with a history of contributing to marketing activities, strategic business planning and supporting the deployment of Go- To- market plans. Utilizing consistent and organized practices, working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am organized and dependable, managing multiple priorities with a positive attitude.
In depth knowledge and experience in social media management and content creation. Experienced writer with over 10 years business blogs and media content. worked with brands Ansa Macal, Pizza Hut, Associated Brands. Proficiency in developing briefs for guiding Advertising Agencies, with the execution of domestic and regional campaigns. Detail-oriented team player with the ability to handle multiple projects concurrently with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Operations Manager
KS Advertising
02.2011 - 10.2020
- Developed systems and procedures to improve operational quality and team efficiency.
- Tracked trends and suggested enhancements towards company's production.
- Partnered with vendors and suppliers to effectively manage and budget.
- Scheduled employees for shifts, taking into account employee strengths and areas of weakness
- Updated and resolved incidents and managed accessorial charges.
- Implemented quality control systems that boosted overall production consistency and reliability.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Reduced operational risks while organizing data to forecast performance trends.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Observed each employee's individual strengths and initiated steps to improve areas of weakness.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Operations Supervisor
Pegasus Security Services
09.2010 - 12.2010
- Developed and implemented strategies to prevent and respond to security incidents.
- Responded swiftly to security incidents and effectively resolved security issues.
- Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Kept team compliant with security protocols and appearance standards.
- Recorded incident reports with detailed accounts of occurrences.
- Ensured compliance with all relevant regulations by maintaining up-to-date knowledge on industry standards, laws, and best practices.
- Enhanced overall security by implementing effective policies and procedures for the team.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Prepared and submitted reports to keep management informed of security activities and developments.
Regional Supervisor
Amalgamated Security Services Limited
09.2005 - 08.2010
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated team performance regularly, providing guidance for continuous improvement and goal achievement.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
- Balanced schedule and officer demands against team capabilities and available resources to meet performance objectives.
- Created a positive working environment through proactive conflict resolution measures and consistent recognition of staff achievements.
- Creating and Managing officers rosters for duties.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple officers for daily shifts
- Managing officers pay queries.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
- Analyzed and investigated incidents on customer locations.
Education
Project Management
SBCS Global Learning Institute
Champ Fleurs Trinidad & Tobago2024
Events Management
Synergy Training Institute Limited
San Fernando, Trinidad & Tobago08.2023
Occupational Health & Safety
Cipriani College of Labour & Co-operative Studies
2013
Skills
- Planning and Implementation
- Management
- Operations Management
- Decision-Making
- Employee Scheduling
- Procedure Development
- Performance Evaluation and Monitoring
- Scheduling
- Process Improvements
- Policy Development and Enforcement
- Problem-Solving
- Case Management
- Time Management
References
Kayam Kevin Mohammed
Kaymea Dynamic Solutions
375 -2665
Lisa Rampersad (no relation)
Sales & Marketing
788 - 1045
Kristal Manickchand
Director
368 0944
Timeline
Operations Manager
KS Advertising
02.2011 - 10.2020
Operations Supervisor
Pegasus Security Services
09.2010 - 12.2010
Regional Supervisor
Amalgamated Security Services Limited
09.2005 - 08.2010
Project Management
SBCS Global Learning Institute
Events Management
Synergy Training Institute Limited
Occupational Health & Safety
Cipriani College of Labour & Co-operative Studies
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