STEFANIE DINCHONG-COX
Lot 219 The Crossings,Tumpuna Road, Arima
Summary
Results-driven professional bringing progressive background in financial and aviation industries. Natural leader with exceptional skills in customer relations, administration and scheduling. Manages competing priorities with organized and resourceful approaches.
Overview
8
8
years of professional experience
Work History
Personal Banking Officer
Scotiabank
Port of Spain
01.2020 - Current
- Promoted financial products by maintaining excellent service offering knowledge.
- Increased portfolio growth by 10% through consistent sales
- Maintained under 20% resubmission rate for applications
- Achieved over 110% of target goal for each quarter
- Assisted customers with opening accounts, completing loan applications and signing up for new services.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Balanced cash drawers and vault accounts monthly
- Processed customer requests for updating customer personal information in database.
- Maximized revenue through improved sales techniques and branch productivity.
- Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify portfolio.
- Approached prospective clients through cold calling and emails to meet sales targets.
Technical Records Clerk
National Helicopter Services Limited
Couva
09.2016 - 01.2020
- Worked flexible hours; night, weekend, and holiday shifts.
- Exceeded goals through effective task prioritization and great work ethic.
- Tracked maintenance activity using Excel and Word spreadsheets to confirm compliance with industry requirements.
- Requisitioned materials to restock inventory and obtain parts for scheduled and unscheduled maintenance.
- Effectively and accurately monitored and updated aircraft log books daily
- Generated and distributed maintenance reports daily/weekly/monthly
- Identified issues, analyzed information and provided solutions to problems
Aircraft Maintenance Planner
Bristow Caribbean
Piarco
11.2013 - 11.2015
- Worked flexible hours; night, weekend, and holiday shifts.
- Exceeded goals through effective task prioritization and great work ethic.
- Tracked maintenance activity using Excel and Word spreadsheets to confirm compliance with industry requirements.
- Requisitioned materials to restock inventory and obtain parts for scheduled and unscheduled maintenance.
- Effectively and accurately monitored and updated aircraft log books daily
- Generated and distributed maintenance reports daily/weekly/monthly
Education
Bachelor of Science - Occupational Safety And Health
12.2020
Associate of Science - Management
12.2010
High School Diploma -
06.2007
- Principles of Business (Grade 1)
- Principles of Accounts (Grade 2)
- English (Grade 2)
- Mathematics (Grade 3)
- Social Studies (Grade 1)
- Geography (Grade 2)
- History (Grade 3)
- Biology (Grade 3)
Skills
- Portfolio Assessment
- Financial Advisement
- Growth Portfolios
- Active Listening
- Banking Policies and Procedures
- Financial Product Knowledge
- Cross-Selling and Upselling
- Credit Bureau Information
- Microsoft PowerPoint
- MS Excel
- Effective Scheduling
Affiliations
Holy Name Convent Past Pupils Association- Executive Committee (Ordinary Member)
Invaders Steel Orchestra- Member
Timeline
Personal Banking Officer - Scotiabank
01.2020 - Current
Technical Records Clerk - National Helicopter Services Limited
09.2016 - 01.2020
Aircraft Maintenance Planner - Bristow Caribbean
11.2013 - 11.2015
COSTAATT - Bachelor of Science, Occupational Safety And Health
UWI, ROYTEC - Associate of Science, Management
Holy Name Convent - High School Diploma,
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