Sumayyah Shah
Freeport
Summary
A dedicated professional with a Bachelor’s degree in Islamic Studies and experience as an Islamic Studies teacher and billing clerk / front end supervisor . Skilled in classroom management, lesson planning, customer service, and financial record-keeping. Strong communicator with excellent problem-solving, organizational, and time management skills. Experienced in managing both educational and administrative tasks, eager to apply my diverse skill set in an educational role.
Overview
2
2
years of professional experience
Work History
Billing Clerk /Front End Supervisor
Saharah restaurant
Freeport
07.2023 - Current
Key Responsibilities and Achievements:
• Managed daily cash handling, billing, and payment processing with accuracy and efficiency.
• Provided excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Oversaw front-end operations, including coordinating with staff to maintain smooth workflow during peak hours.
• Communicated effectively with customers to promote menu offerings and enhance their dining experience.
• Maintained detailed transaction records, ensuring accountability and compliance with financial policies.
Islamic Studies Teacher
Four Roads Musjid
Freeport
07.2023 - Current
- Job Title: Islamic Studies Teacher
Organization: Four Roads Musjid
Dates: July 2023 – Present
Key Responsibilities and Achievements:
• Plan and deliver engaging Islamic Studies lessons for students of diverse ages and backgrounds, focusing on fostering spiritual growth and character development.
• Develop lesson plans and activities aligned with Islamic principles and tailored to students’ learning needs.
• Create a supportive and inclusive learning environment that encourages critical thinking and respectful dialogue.
• Mentor and guide students in understanding Islamic values, history, and practices, promoting both academic and personal growth.
• Collaborate with parents and mosque leadership to ensure alignment between teaching objectives and community goals.
Education
Bachelor of Arts in Islamic Studies -
Jaamia Madinatul Uloom
Marabella 07-2024
High School Diploma -
Jaamia Madinatul Uloom
Marabella09-2022
Skills
- Skills
Computer Literate: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite, and basic knowledge of educational tools like Google Classroom and Smartboard
Classroom Management: Skilled in creating a positive and inclusive learning environment, managing classroom dynamics, and maintaining student focus
Communication: Strong verbal and written communication skills, honed through teaching, customer service, and professional interactions
Problem Solving: Ability to address challenges and find practical solutions in both educational and customer service settings
Customer Service: Experienced in addressing customer needs, resolving issues, and providing excellent service in high-pressure environments
Team Collaboration: Ability to work well with others, demonstrated by teamwork in both restaurant operations and teaching settings
Time Management: Effectively prioritize tasks and meet deadlines, both in classroom preparation and professional roles
Leadership: Demonstrated leadership skills in managing the Maktab and restaurant operations, guiding students and staff to meet goals
Adaptability: Able to adapt to changing environments and needs, with experience in both educational and customer service roles
Organization: Skilled in organizing materials, managing schedules, and maintaining accurate records, from lesson plans to financial transactions
Conflict Resolution: Ability to mediate and resolve conflicts efficiently, ensuring a positive and productive environment
Research and Analytical Skills: Developed through coursework in Islamic Studies and the ability to research and analyze complex topics
Timeline
Billing Clerk /Front End Supervisor
Saharah restaurant
07.2023 - Current
Islamic Studies Teacher
Four Roads Musjid
07.2023 - Current
Bachelor of Arts in Islamic Studies -
Jaamia Madinatul Uloom
High School Diploma -
Jaamia Madinatul Uloom