Sunita Jagoo

• Greet Customers

• Schedule Bookings

• Handle Payments - Cash, Linx, Paypal

• Schedule Appointments for Director

• Ensure that customers had a smooth experience

• Sell Store Products

• Pack Clothing Shelves

• Tend to Office Cats

• Clean Office

• CSR / Stock Taking / Content Creation Assistant
• Store Closure Duties with Occasional Opening Duties.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Reduced wait times by quickly processing transactions.
• Demonstrated flexibility in adapting to fluctuating workloads, taking on additional responsibilities when needed without compromising quality of service.
• Maintained up-to-date knowledge of products, features, and promotions to better assist customers.
• Boosted sales through effective product recommendations tailored to individual customer needs.
• Developed strong rapport with customers, fostering loyalty and repeat business through attentive service.
• Contributed to positive team atmosphere by actively supporting colleagues during peak times or absences.
• Assisted in inventory management tasks, ensuring accurate stock levels for optimal store performance.
• Processed customer orders and inquiries via phone, and in-person communication to foster top-quality service delivery.
• Determined customer needs and interests to recommend Product or Service to customers.
• Fostered top-quality service delivery by answering questions and solving problems related to product information, pricing and order fulfilment.
• Delivered superior customer service to retain existing customers and attract future customers.
• Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
• Prepared invoices and receipts.
• Prioritized helping customers over completing other routine tasks in store.
• Listened to customer needs and desires to identify and recommend optimal products.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Monitored customers for signs of security concerns and escalated issues to management.
• Managed high call volume while maintaining a professional and friendly demeanor with all customers.

• Preferred floor attendant during the Christmas Sales.
• Excellent Product Knowledge.
• Boosted sales by effectively promoting products and engaging with customers.
• Developed strong relationships with customers, driving repeat business and loyalty.
• Entrusted by managers to go into the stock room and assist with restocking the shelves within one week of working.

• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Learned and adapted quickly to new technology and software applications.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Proved successful working within tight deadlines and a fast-paced environment.
• Paid attention to detail while completing assignments.
• Self-motivated, with a strong sense of personal responsibility.

• Customer Service

• Recoveries

• Loans

• Records Management

• Accounts

Experience in each department under a supervisor, as a way to dip into working in a financial institution.