Suzette Nesbit
Arima
Summary
Committed to providing professional customer service. Working directly with customers to recommend products and services to fit their need and addressing customer concerns, offering practical solutions to resolve them.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Teller, Processor,Auditor,Customer Service Officer
Bank Of Commerce And Republic Bank Limited
9-17 Park Street, Port Of Spain
08.1986 - 08.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted call-in customers with questions and orders.
- Provided primary customer support to internal and external customers.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Promoted company brand and unique offerings through personalized customer service.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Described product and service details to customers to provide information on benefits and advantages.
Education
High School Diploma -
St. Joseph’s Convent And St. Joseph’s College.
St. Joseph, Trinidad And Tobago07.1985
Skills
- Exceptional Customer Service
- Product and Service Sales
- Clerical Support
- Phone Inquiries
- Sorting and Filing
Certification
Typing
Gardening
Enjoy taking care of house plants and vegetable garden.
Timeline
Teller, Processor,Auditor,Customer Service Officer
Bank Of Commerce And Republic Bank Limited
08.1986 - 08.2016
High School Diploma -
St. Joseph’s Convent And St. Joseph’s College.