SWASTI SIRJU
Siparia
Summary
A versatile HR Business Professional who exudes the ability to multitask and meet deadlines while maintaining total quality delivery and service excellence. With over six (6) years working in the field of human resources, who fully understands the pressures of achieving targets and the provision of quality service to both internal and external customers .The aim is to strategically align myself with an organization where both my skills and qualification can be used to further develop my career, and to achieve self-actualization in a Company with a vision for growth and success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resources Officer
S.M. Jaleel Company Limited
09.2024 - Current
- Consults with line management and provide expertise and advice on HR matters and policy guidance to enable effective decision making
- Recruitment & Selection - Posting jobs advertisements and managing the recruitment platform (caribbean jobs). Screening and shortlisting applicants for interviews. Coordinating and conducting interviews in collaboration with department heads. Preparing and issuing offer letters, employment contracts and onboarding documentation
- Employee Relations - Resolves complex employee relations issues and address grievances by promoting a positive workplace culture and facilitate employee engagement initiatives.
- Policy Development and Compliance - Drafting and updating HR policies and ensuring alignment with laws and regulations. Draft communication and ensure all policies are clearly communicated and enforced.
- Records Management - maintaining up -to-date employee records, including contracts, evaluations and disciplinary actions. Ensuring proper documentation for resignation, terminations and retirements. Managing leave applications and tracking balances. Providing headcount report for staff establishment. Maintain Hires and Exit Report.
- Works closely with management and employees to improve work relationships, build morale and increase productivity and retention
- Develop and implement performance management programs, including goal setting, performance evaluations and feedback processes; identifying training needs for teams and individuals
- Comply with all HSE policies and procedures in order to reduce the occurrence of accidents and incidents
Human Resources Associate
S.M. Jaleel Company Limited
08.2020 - 09.2023
- Organizational Strategy, Culture & Development – Execute the organizations’ HR Strategic objectives
- Enter Fortnightly new hires to the HRIS system (HRP5) and on Jantec.
- Enroling new employees on our Facial Recognition System - this system is used to record time and attendance.
- Preparing job letters for employees, as of recently job letter are being automatically generated trough our sharepoint system.
- Worked closely with the HR manager and Graphics to roll out our grievance procedure and keep records of the grievance for actioning
- Manage the HR helpdesk and assigning task to the HR team responsible for their section.
- Manage our staff drinks allowance sheets.
- Liaise with HSE to inform them of new hires for orientation.
- NIS forms completion for employees.
- Plan and execute all staff engagement activities.
- Leads and participates in the recruitment of staff for the organization and assisting managers to draft the relevant questions as suited to the position
- Develop ads to post internally.
- Drafting offer letters for new hires
- Conduct reference checks for potential hires.
- Providing research and statistical information to assist in collecting, preparing and analyzing the information for use in implementation of procedures and policies
- Conducts exit interviews and compiles reports on the general findings and how it should be improved.
- Posting on Caribbean Jobs
- Petty Cash Custodian
- Provides support to other functional area within the department
- Conducts and resolves simple to complex workplace investigations regarding complains and/or concerns brought forth by employees and recommends corrective action where appropriate
Human Resources Assistant
S.M. Jaleel Company Limited
09.2019 - 07.2020
- Create and distribute employee badges using Secure Perfect Software for new hires
- Record and log all HR-related mail correspondence
- Distribute mail to the relevant department
- Answer incoming calls and provide comprehensive assistance to callers
- Petty Cash Custodian.
- Ordering drinks from the warehouse for department consumption.
- Assist employees with queries, including form completion and general support
- Provide support to other departments as needed, including printing, laminating, and document follow-up
- Process request for job letters
- Prepare and issue boot vouchers for employees
- Use Jantek time and attendance software to create profiles for employee and pull reports
Switchboard Operator
S.M. Jaleel Company Limited
09.2019 - 07.2020
- Answering and Directing Calls: Answering incoming calls promptly and courteously, and directing them to the appropriate person or department
- Managing Outgoing Calls: Making outgoing calls on behalf of staff or departments, as needed
- Handling Multiple Lines: Operating a multi-line telephone system to manage a high volume of calls efficiently
- Screening Calls: Determining the purpose of calls and prioritizing or screening them as necessary
- Transferring Calls: Transferring calls to the appropriate extensions or voicemail when required
- Providing Information: Answering general inquiries and providing accurate information about the organization
- Handling Complaints: Managing and resolving caller complaints or escalating them to the relevant department
- Logging Calls: Keeping detailed records of calls, including missed or abandoned calls, for tracking and follow-up
- Maintaining Directories: Updating internal and external contact directories to ensure accurate call routing
- Message Taking: Taking and relaying messages accurately and promptly when the intended recipient is unavailable
- Monitoring Communication Systems: Reporting technical issues with the switchboard or phone system to the IT or maintenance team
- Adhering to Privacy Policies: Handling sensitive information with confidentiality and following organizational privacy guidelines
Clerical Assistant
Member of Parliament Office Fyzabad
03.2013 - 03.2015
- Answer multiple phone lines and respond to caller’s questions or direct the call to the appropriate party
- Photocopies printed documents, send and receive faxes
- Maintains and updates filing system
- Performs routine administrative task under directions of supervisor
- Greets visitor��s respond to questions, provides information, documents, and instructions or directs visitors to appropriate departments
- Opens, sorts and distributes incoming mail and processes outgoing mails
- Assist with filling all government application forms
Education
Bachelor of Arts (BA) - Business Administration
University of Hertfordshire
01.2024
CXC Certificate - undefined
Parvati Girls Hindu College
01.2012
Skills
- HR Business Management
- Delivery Learning & Development
- HR Processes
- Excellent Communicator
- Data Management
- HR Administration
- Total Quality Customer Service
- New Employee Orientations
- HR Document Management
- Event Management
Accomplishments
- SMETA Audit Preparations Successfully coordinated and managed activities for SMETA audit readiness, compliance with training registers, fixing of policies ensuring its up-to date.
- Grievance Policy Launch Spearheaded the launch of the Company’s grievance policy and procedure, including designing an infographic for clear communication, creating a QR code for seamless access to the grievance online form and collaborating with IT for efficient implementation.
- Food Badge Coordination Organize the annual Food Badge process for manufacturing, warehouse and sales.
- SMJ100th Long Service Awards Ceremony – Coordinated the two-day event for employees with10+years service.
COMPETENCIES
- Recruitment & Selection
- Communication & Interpersonal
- Organization & Time Management
- Problem-solving and Decision-Making
- Data Management & Reporting
- Teamwork
References
Fazeeda, Ali, HR Manager, (868)353-3622, Rosco Procom Ltd
Stacy Homer - HR Professional and Practitioner
Neil Ramsingh
Certification
- Negotiating Tips & Techniques
- Technical Report Writing
- Computer Literacy & Intro to MS Word
- Computer literacy
- Emotional Intelligence Skills & Techniques
Timeline
Human Resources Officer
S.M. Jaleel Company Limited
09.2024 - Current
Human Resources Associate
S.M. Jaleel Company Limited
08.2020 - 09.2023
Human Resources Assistant
S.M. Jaleel Company Limited
09.2019 - 07.2020
Switchboard Operator
S.M. Jaleel Company Limited
09.2019 - 07.2020
Clerical Assistant
Member of Parliament Office Fyzabad
03.2013 - 03.2015
CXC Certificate - undefined
Parvati Girls Hindu College
- Negotiating Tips & Techniques
- Technical Report Writing
- Computer Literacy & Intro to MS Word
- Computer literacy
- Emotional Intelligence Skills & Techniques
Bachelor of Arts (BA) - Business Administration
University of Hertfordshire
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