SWEILANA DEBYSINGH
Ben Lomond Village, Williamsville.
Overview
14
14
years of professional experience
Work History
Accounts Clerk
PERSAD'S SUPERSTORE LTD
05.2024 - Current
- Set up and updated Excel spreadsheets to track financial data.
- Record and input employees time using clocking network system.
- Record employees time and attendance and send weekly reports to Human Resource Department.
- Balance cashiers.
- Record company sales and input into peachtree.
- Assessed data and information to verify entry, calculation, and billing code accuracy.
- Assisted in the preparation of monthly financial statements to provide insight into company performance.
- Developed a standard operating procedures for daily accounting tasks and responsibilities.
- Provided exceptional customer service to both internal departments and external clients while resolving billing inquiries efficiently.
- Supported casual payroll administration functions to ensure employees received accurate compensation on time each pay period.
- Providing administrative support to manager.
- Receiving bills and Inputting bills into peachtree software.
- Write cheques for suppliers and log into company cheque holding system.
Customer Service Representative
INDRA’S BEAUTY SALON
05.2023 - 01.2024
- Greet customers and provide them with friendly and helpful service
- Acknowledging and resolving customers complaints
- Stock check on office inventory
- Issue refunds and credits
- Keep reports of every transaction processed
- Balanced cash drawer by counting cash at beginning and end of work shift
- Maintain a clean and tidy workspace
- Issue receipts when requested
- Collecting and analyzing customer feedback
- Record and update customers’ accounts
- Handle all incoming and outgoing payments
Administrative Secretary
FORDE COLLEGE
01.2019 - 09.2019
- Received and routed incoming calls and correspondence to promote timely communication
- Manage school's database system
- Manage social media accounts
- Make monthly payments of building expenses
- Updated details in school database by keying in students and parents contacts
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Set up and maintained physical and electronic filing systems to maintain organizational efficiency
- Answered phones to direct callers, schedule appointments and provide general office information
- Respond to student’s inquiries via email and telephone, providing updated and accurate information
- Maintained inventory in supply closet to prevent shortages
- Met incoming guests and clients, offering immediate assistance
- Responded to inquiries via email, telephone and social media platforms
- Tracked and submitted employee timesheets to accounting department for payroll processing
- Monitored attendance records by taking note of staff vacation time, sick days and personal days
- Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork
Administrative Assistant
M.ALI CUSTOMS BROKERAGE SERVICES
11.2013 - 12.2018
- Pleasantly welcomed visitors
- Cover the receptionist desk when required and maintain reception area in a neat and organized fashion
- Handled incoming calls and directed callers to appropriate department or employee
- Directed customer communication to appropriate department personnel
- Calculate Brokerage figures and prepare brokerage invoice
- Received incoming packages, dispersed parcels and shipped outgoing documents for clients
- Sorted incoming mail and disseminated correspondence to applicable departments
- Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products
- Provided product shipment logistical support and quality control by coordinating with clients
- Elevated customer satisfaction ratings by resolving issues for speedy resolution
- Improved office efficiency, managing client correspondence, record tracking and data communications
- Ensure company vehicles are working properly and serviced by company mechanic
- Kept office equipment functional and supplies well-stocked to promote efficient operations
- Organized files, developed spreadsheets, faxed reports and scanned documents
Secretary
AZIM MARKETING AND ELECTRICAL SUPPLIES LTD
06.2012 - 10.2013
- Maintained organized filing system of paper and electronic documents
- Coordinated communications, including taking calls, responding to emails and interfacing with clients
- Completed supply orders and maintained appropriate levels of office supplies
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs
- Processed accurate payroll for staff
- Restocking supplies and maintaining office equipment
- Assist with sales and greet customers with a friendly and helpful attitude
Administrative Assistant
ELVIS MARKETING LTD
08.2011 - 06.2012
- Greet business clients and guest
- Schedule meeting and appointments
- Organized and maintained filing and document management systems by coordinating, archiving and purging files
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence
- Updated details in company database by keying in customer contacts
- Directed customer communication to appropriate department personnel
- Liaised with senior and executive administrative assistants to handle requests and queries from senior managers
Sales Representative
MEZZARO
04.2011 - 08.2011
- Greet and assist customers
- Submit sales reports to manager
- Assistant with sales transactions
- Fostered relationships with customers to expand customer base and retain business
- Developed key customer relationships to increase sales
- Placed orders and answered customer questions in-person to maximize customer service
Education
Certificate - Practical Accounting
SCHOOL OF PRACTICAL ACCOUNTING
Certificate - Human Resource Management
SCHOOL OF PRACTICAL ACCOUNTING
Certificate - Business Management
SCHOOL OF ACCOUNTING AND MANAGEMENT
Mathematics, Information Technology
MODERN BUSINESS COLLEGE
English Language, Social Studies, Principle Of Business
TABAQUITE SECONDARY SCHOOL
Skills
- Administrative Duties
- Decision-making
- Strong Problem Solver
- Work ethic
- Typing
- Reliable and trustworthy
- Interpersonal Communication
- Multi-tasking
- Microsoft Office
References
KAVITA, RAMSAROOP, Teacher, kavita1210@live.com, (868)384-3234, St. Joseph Terrace Private School
Timeline
Accounts Clerk
PERSAD'S SUPERSTORE LTD
05.2024 - Current
Customer Service Representative
INDRA’S BEAUTY SALON
05.2023 - 01.2024
Administrative Secretary
FORDE COLLEGE
01.2019 - 09.2019
Administrative Assistant
M.ALI CUSTOMS BROKERAGE SERVICES
11.2013 - 12.2018
Secretary
AZIM MARKETING AND ELECTRICAL SUPPLIES LTD
06.2012 - 10.2013
Administrative Assistant
ELVIS MARKETING LTD
08.2011 - 06.2012
Sales Representative
MEZZARO
04.2011 - 08.2011
Certificate - Practical Accounting
SCHOOL OF PRACTICAL ACCOUNTING
Certificate - Human Resource Management
SCHOOL OF PRACTICAL ACCOUNTING
Certificate - Business Management
SCHOOL OF ACCOUNTING AND MANAGEMENT
Mathematics, Information Technology
MODERN BUSINESS COLLEGE
English Language, Social Studies, Principle Of Business
TABAQUITE SECONDARY SCHOOL
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