Tabitta Alexander-Williams
Pembroke Pines
Summary
Accomplished Real Estate Transaction Coordinator and Underwriter with a proven track record at Cherubim Dorcas LLC and American Transit Insurance Company. Excelled in client communication and document preparation, streamlining transactions and enhancing customer satisfaction. Mentored junior staff, improving team performance by over 20%. Skilled in deadline management and property research, consistently achieving goals with precision and efficiency.
Overview
28
28
years of professional experience
Work History
Real Estate Transaction Coordinator
Cherubim Dorcas LLC
01.2008 - Current
- Organized and maintained transaction files in compliance with company policies and industry regulations, ensuring easy access to all relevant documents.
- Collaborated with escrow officers, title companies, inspectors, appraisers, attorneys, and other professionals to address any issues or discrepancies that arose during transactions.
- Ensured compliance with industry regulations through diligent monitoring of transaction timelines and adherence to established policies.
- Streamlined real estate transactions by efficiently managing documentation and communication between all parties involved.
- Managed multiple concurrent transactions with exceptional organization skills, ensuring deadlines were met and clients were updated regularly.
- Supported successful closings by obtaining signatures from all parties involved in a timely manner while ensuring clear communication throughout the process.
- Expedited closings by coordinating efforts between buyers, sellers, lenders, and agents to ensure timely completion of necessary tasks.
- Contributed to a positive work environment by providing backup support for fellow team members during peak periods or absences.
- Coordinated inspections, appraisals, repairs, and other pre-closing requirements efficiently within specified timeframes.
- Enhanced client satisfaction by providing timely updates and addressing concerns throughout the transaction process.
- Strengthened relationships with clients by maintaining open lines of communication during each stage of the transaction process.
- Established robust relationships with mortgage lenders, inspectors, and other professionals, facilitating smoother transaction processes.
- Streamlined document preparation process, ensuring accuracy and compliance with legal standards.
- Managed scheduling for property showings, inspections, and closings, optimizing time of all parties involved.
- Prepared and presented contracts and other legal documents to clients.
Underwriter
American Transit Insurance Company
08.1996 - 11.2006
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Made approval and denial recommendations by determining accurate risk levels.
- Developed strong relationships with brokers, leading to a higher volume of quality submissions and successful underwritings.
- Reduced company losses by identifying potential risks and recommending appropriate mitigating measures.
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
- Built strong relationships with lenders, brokers and clients for constructive communications.
- Assisted in developing training materials used to educate new hires on essential job functions, contributing to their successful onboarding and integration into the team.
- Increased customer satisfaction through timely communication and efficient handling of loan applications.
- Mentored junior underwriters, providing guidance on best practices and improving overall team performance.
- Enhanced customer satisfaction, providing detailed explanations on underwriting decisions and policy benefits.
- Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
- Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
Education
Associate of Arts - Nursing
Mount Hope Medical
Mt Hope Trinidad07-1992
Associate of Arts - Business Management
Siparia Senior Comprehensive
Siparia, Trinidad And Tobago09-1986
Skills
- Client communication
- Deadline management
- File management
- Document preparation
- Property research
- Loan processing
- Commission calculation
- Closings coordination
Timeline
Real Estate Transaction Coordinator
Cherubim Dorcas LLC
01.2008 - Current
Underwriter
American Transit Insurance Company
08.1996 - 11.2006
Associate of Arts - Nursing
Mount Hope Medical
Associate of Arts - Business Management
Siparia Senior Comprehensive
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