Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tamica Jones

Chaguanas

Summary

Experienced with maintaining public safety and enforcing laws effectively. Utilizes strong investigative techniques and quick decision-making in high-pressure situations. Knowledge of conflict resolution and community engagement to ensure safe environment.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Police Corporal

Trinidad and Tobago Police Service
09.2023 - Current
  • Completed investigations successfully by handling subject, target and witness interviews to verify and corroborate facts.
  • Testified in court proceedings to present evidence and ensure just outcomes for victims of crime.
  • Completed background investigations and arrests for violations of various laws.
  • Assisted in the development of new training programs to better prepare officers for the challenges they face on the job.
  • Inspected police officers for appearance.
  • Improved police response time through efficient coordination with fellow officers and dispatchers.
  • Supervised crime prevention activities.
  • Enhanced productivity by conducting candidate background checks, training new hires and evaluating performances.

Police Constable

Trinidad and Tobago Police Service
05.2011 - 08.2023
  • Strengthened relationships with other law enforcement agencies, resulting in seamless collaboration during joint operations or investigations.
  • Effectively managed high-stress situations while ensuring the safety of individuals involved using de-escalation techniques when necessary.
  • Answered emergency calls for help from citizens and business owners.
  • Apprehended suspects by utilizing effective communication, negotiation, and conflict resolution skills.
  • Completed comprehensive training courses in firearms proficiency, self-defense tactics, first aid response, crisis management, among others for professional growth as a law enforcement officer.
  • Promoted a positive image of law enforcement officers among youths by engaging them with educational programs on safety awareness at schools or community centers.

Security Supervisor

Amalgamated Security Services
09.2015 - 06.2018
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.

Shift Supervisor

Churches Chicken
09.2010 - 01.2011
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.

Customer Service Representative

Kentucky Fried Chicken
09.2000 - 06.2009
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Education

No Degree - Human Resources Management

School of Practical Accounting
Chaguanas
01-2022

No Degree - Supervisory Management

School of Practical Accounting
Chaguanas, Trinidad And Tobago
01-2022

Skills

  • Community policing
  • Traffic control
  • Evidence collection
  • Investigative skills
  • Patrol procedures
  • Arrest techniques
  • Firearms proficiency
  • Self-defense training
  • Report writing
  • Defensive tactics training
  • Conflict de-escalation
  • Fingerprinting
  • Emergency response
  • Self-defense techniques
  • Crime prevention

Certification

  • CFR - Certified First Responder
  • Public Speaking
  • Supervisory Management
  • Human Resource Management
  • Tribunal Aid ( disciplinary matters)
  • Investigative Procedures
  • Working with Baliffs

Timeline

Police Corporal

Trinidad and Tobago Police Service
09.2023 - Current

Security Supervisor

Amalgamated Security Services
09.2015 - 06.2018

Police Constable

Trinidad and Tobago Police Service
05.2011 - 08.2023

Shift Supervisor

Churches Chicken
09.2010 - 01.2011

Customer Service Representative

Kentucky Fried Chicken
09.2000 - 06.2009

No Degree - Human Resources Management

School of Practical Accounting

No Degree - Supervisory Management

School of Practical Accounting
Tamica Jones