Tamika Guevaro
Port of Spain
Summary
Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability. Knowledgeable clerical officer with a solid background in administrative duties and record maintenance. Proven track record of efficiently managing office tasks and supporting daily operations. Demonstrated ability in data entry and document management, ensuring smooth workflow and accuracy.
Overview
6
6
years of professional experience
Work History
Clerk I
Office of the Attorney General
Port Of Spain, Trinidad And Tobago
04.2019 - Current
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Utilized office management software to record and track customer information.
- Input data into spreadsheets and databases.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Streamlined meeting logistics, coordinating schedules and preparing meeting materials to enhance focus and productivity.
Cashier
Massy Stores
Trincity, Trinidad And Tobago
12.2018 - 01.2019
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Camp Counselor
Niherst Science Centre
Maloney
07.2018 - 08.2018
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Implemented rules and regulations to enforce discipline and compliance.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Led groups of children safely through variety of camp activities.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Worked with children of varying age, interest, skill, and developmental levels.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
Education
BBA - Hospitality And Tourism Management
University of The Southern Caribbean
Maracas, St.Joseph06-2022
High School Diploma -
Debe Secondary School
Debe, Trinidad And Tobago06-2017
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Administrative Support
- Database entry
- Administrative tasks
- Relationship Building
Timeline
Clerk I
Office of the Attorney General
04.2019 - Current
Cashier
Massy Stores
12.2018 - 01.2019
Camp Counselor
Niherst Science Centre
07.2018 - 08.2018
BBA - Hospitality And Tourism Management
University of The Southern Caribbean
High School Diploma -
Debe Secondary School