Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of all global supply chain activities, including procurement, warehouse, inventory, and distribution management. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 10 years of experience in leading organizational business units.
Overview
18
18
years of professional experience
19
19
years of post-secondary education
11
11
Certifications
2
2
Languages
Work History
Supply Chain Team Lead
National Shoe and Occupational Solutions Limited
12.2022 - Current
Responsible for planning, implementing, and monitoring the supply chain strategy to maximize efficiency and productivity
To ensure that all processes and systems within the supply chain framework (Warehouse and Inventory, Purchasing and Logistics departments) are effectively managed
Develop & implement strategies, controls and SOPs to guide and manage the company’s Supply Chain
Develop, implement, monitor, optimize and maintain inventory best practices, control procedures and strategies with a view to provide accurate and current inventory data for purchasing forecasting and decisions
Onboard the company to comply with the OPR requirements
Ensuring quality standard and cost-effective procurement of goods and services
Develop and maintain supplier relationships
Manage supplier compliance with internal quality standards and external regulations
Develop and implement effective systems and procedures to effectively manage and improve the operational efficiency of the warehouse
Optimize warehouse floor plan layout for safe and security of the company assets
Order Management
Oversight of the import and export process
Employee and resource development.
Organized and maintained correct inventory levels to drive highest turns possible on inventory.
Created and implemented comprehensive supply chain management strategies.
Forecasted and managed annual operating budget for every location.
Formulated demand planning and generated supply chain management metrics.
Facilitated interdepartmental collaboration to align goals across multiple functions within the organization.
Developed and implemented actionable improvements to increase inventory replenishment efficiency and reduce downtime.
Improved, standardized and documented planning and scheduling processes.
Increased customer satisfaction levels by ensuring on-time delivery of products through proactive shipment tracking and issue resolution.
Leveraged analytics tools for in-depth analysis of supply chain data, resulting in actionable insights for process improvements.
Reduced lead times for product deliveries through effective supplier management and communication strategies.
Collaborated with sales and production teams to develop integrated planning processes, improving overall business performance.
Teamed with sales and marketing teams to confirm that product availability meets customer demand.
Coordinated supply orders to meet consumer demand and minimize costs of storing and transporting goods.
Developed strong vendor relationships to ensure timely delivery of materials and maintain high-quality standards.
Supervised Number staff members tasked with handling materials management, planning, purchasing, and customer service duties.
Reduced inventory levels and improved supply chain visibility using strategic initiatives.
Initiated risk mitigation strategies to address potential disruptions in the supply chain, minimizing impacts on business continuity.
Applied insights of global economics and marketing to implement pricing strategies and channels.
Monitored supplier performance for compliance with contract terms and quality standards.
Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
Developed and enforced policies and procedures in compliance with local and federal regulations.
Improved supplier performance ratings by establishing clear expectations and implementing regular evaluation processes.
Improved supply chain efficiency by streamlining processes and implementing cost-saving measures.
Increased global supply chain efficiency and development by leading cross-functional teams and enabling supplier integration and management technology tools, upgrades.
Enhanced inventory accuracy with the implementation of a robust cycle counting program.
Leveraged valuable business relationships and skillful negotiations to obtain favorable vendor pricing.
Devised and maintained an up-to-date database of supplier and vendor performance metrics.
Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines.
Optimized warehouse operations, resulting in improved order fulfillment rates and reduced order processing time.
Oversaw demand planning, purchasing, and logistics.
Managed procurement activities, driving cost savings through strategic sourcing and contract negotiations.
Consolidated supplier base while maintaining redundant sources of supply to reduce transit expenses and improve timely delivery.
Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
Provided supply chain guidance to team of Number employees.
Led global sourcing initiatives, expanding access to new markets while maintaining quality standards.
Implemented inventory-management strategies to maximize availability and decrease waste.
Implemented data-driven decision-making processes, leading to more accurate demand forecasting and reduced stockouts.
Managed logistics functions including shipping coordination, customs compliance, freight negotiations, and carrier selection.
Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Inventory & Order Management Lead
Process Management Limited
03.2012 - 11.2022
Responsible for administration, co-ordination and strategic development of complete warehousing, inventory, invoicing, order management and delivery process
Develop, implement, monitor and maintain inventory best practices, control procedures and strategies with a view to provide accurate and current inventory data for purchasing forecasting and decisions
Partnered with Material lead to forecast upcoming peaks or dips in inventory needs, resulting in a more refined ordering process with streamlined inventory on hand
Manage warehouse and delivery operations
Asset Management
Order management and Invoicing
Monitored the accuracy of invoicing, inventory adjustments and RMA reports
Led a cross functional team to implement centralized Local Purchasing & Delivery Note procedure and process from manual system to ERP system generated
Develop work procedures for SOP
Inventory cycle count
Streamline workflows within the group, setting KPI’s to satisfy the needs of all stakeholders
Working alongside Procedures and Policies for HSE and Quality Management systems (ISO).
Processed and handled customer complaints, answering questions, and providing alternative solutions.
Monitored and tracked inventory to achieve prompt order fulfillment.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Assisted in training new hires on company-specific policies, procedures, systems, and best practices related to order management functions.
Consistently exceeded departmental goals for on-time order delivery by efficiently managing workload and prioritizing tasks.
Supported sales team for increased revenue generation by efficiently managing orders and maintaining customer satisfaction.
Collaborated with cross-functional teams in resolving order-related issues, ensuring a seamless customer experience.
Liaised with suppliers and vendors for prompt delivery of orders.
Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
Expedited the order fulfillment process by coordinating effectively with shipping departments and carriers.
Processed customer orders in line with established policies and procedures.
Improved inventory management through accurate tracking of product availability and timely order fulfillment.
Managed high volumes of orders, consistently meeting deadlines and maintaining accuracy throughout the process.
Developed strong communication and organizational skills through working on group projects.
Developed standard operating procedures for the inventory department, resulting in more consistent processes and outcomes.
Managed a team of warehouse staff to maintain high productivity levels, ensuring proper training and adherence to company policies.
Created and established check-in, stock-picking and shipping procedures.
Conducted root cause analyses on recurring issues related to stock discrepancies or shrinkage losses, implementing corrective actions where necessary.
Monitored customer return shipments and communicated damages to manufacturer.
Optimized warehouse space utilization with effective layout planning and storage organization.
Developed standard operating procedures for team to follow and maintained records of activities.
Oversaw purchase orders and data entry regarding shipped and received shipments.
Collaborated with cross-functional teams to ensure accurate forecasting, purchasing, and replenishment of inventory levels.
Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
Implemented a barcode scanning system to expedite the receiving, picking, packing, and shipping processes within the warehouse environment.
Monitored completeness, accuracy and compliance during inventory transactions.
Developed and implemented strategies to improve team productivity and efficiency.
Lowered instances of stockouts by closely monitoring product demand patterns and adjusting safety stock levels accordingly.
Evaluated inventory management software options and recommended ideal solutions based on business requirements, ultimately contributing to more streamlined operations.
Managed Type inventory control software system to provide inventory level updates and reordering notices.
Led and supervised inventory team, conducting training and setting appropriate schedules.
Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions.
Proved successful working within tight deadlines and a fast-paced environment.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
Developed and implemented policies and procedures for inventory management.
Participated in regular cycle counts to confirm accuracy of inventory records.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Streamlined warehouse operations for increased efficiency through process improvements and staff training.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.
Coordinated driver dispatch to accomplish daily delivery requirements.
Established re-order points and monitored supplier performance.
Minimized product obsolescence through proactive identification of slow-moving items and implementation of targeted sales strategies.
Purchasing Officer
Process Management Limited
03.2012 - 04.2018
Preparation of Foreign Purchase Orders for goods & services
Local Purchase sourcing, negotiation & ordering
Working alongside Procurement Policy & Procedures
Preparing Order Screening Form
Ensuring Order Acknowledgements are in accordance with items purchased (foreign)
Receipts of Purchase Orders
Follow up of Purchase Orders & Deliveries
Everyday Office Procedures & Document Control
Liaising with Foreign Suppliers on Orders and queries
Liaising with internal customers
Return Materials.
Ensured compliance with organizational policies, legal requirements, and industry standards in all procurement activities.
Optimized procurement processes by implementing streamlined strategies and efficient communication methods.
Enhanced inventory management by implementing a well-organized system for tracking stock levels and reorder points.
Prepared accurate purchase orders using relevant software applications, ensuring clear communication of requirements to suppliers.
Participated in professional development opportunities to stay current with industry best practices and continuously improve procurement skills.
Utilized software to order, track and invoice product shipments.
Implemented policies and procedures for optimal purchasing methods and cost control.
Developed and strengthened supplier relationships.
Input, analyzed and reported on data covering all aspects of procurement operations.
Provided accurate and up-to-date records of leading procurement procedures.
Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
Managed database of vendor details and pricing information to maintain organization.
Collaborated cross-functionally to identify opportunities for improving efficiency in purchasing procedures.
Evaluated vendor performance regularly to maintain reliable supply chain operations and address issues promptly.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Proven ability to learn quickly and adapt to new situations.
Administrative Assistant
TOSL Engineering Limited
08.2006 - 02.2012
Procurement Co-ordination for the Safety Sales Division
Working alongside ISO Procurement Policy & Procedures
Preparing Requisitions & Purchase Orders
Local & Foreign Purchasing (Stock and non-stock items)
Sourcing Local and Foreign Items for resale & stock
Inventory Management (monitoring stock levels)
Preparation of Costing for Foreign Purchases
Liaising with Foreign Suppliers on Orders
Everyday Office Procedures & Document Control
Internal Sales & Customer Service
Administrative support to Manager & Marketing Representatives
Liaising with Customers on complaints/queries
Preparation of Delivery Notes and Invoicing Documents
Preparing Quotations for Walk In and existing customers
Preparation and submission of Prequalification packages & Tenders
Follow up of Purchase Orders, Deliveries and payment to Foreign & Local Suppliers
ASSOCIATE COORDINATOR at Niosh National Institute For Occupational Safety And HealthASSOCIATE COORDINATOR at Niosh National Institute For Occupational Safety And Health