Tanya Harris
Laventille
Summary
Skilled Clerical Assistant with relevant experience in managing administrative tasks including data entry, scheduling appointments, and providing customer service. Strengths include strong organizational abilities, proven communication skills, and adaptability in a fast-paced environment. Contributed to improving office efficiency and streamlining processes in previous roles.
Overview
9
9
years of professional experience
Work History
Clerical Assistant
The North West Regional Health Authority
Port Of Spain
01.2018 - Current
- Assisted with filing documents and maintaining records.
- Assisted with special projects as needed by management team.
- Performed data entry tasks with accuracy and speed.
- Entered data into databases, maintaining data integrity and confidentiality.
Cashier
East Side Bakers
Port Of Spain
02.2017 - 01.2018
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Handled cash, credit, and debit transactions while ensuring security protocols were followed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Customer Service Representative
Courts lmt
Barataria
08.2016 - 12.2016
- Assisted customers with inquiries and resolved issues effectively.
- Educated customers about services and product features.
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Developed strong relationships with customers by providing personalized assistance and support.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
Modern Studies
Success Laventille Composite School
Success Village, Laventille06-2008
Skills
- Data entry
- Adaptability
- Team collaboration
- Copying documents
Subject and Grade
- Mathematics Grade III
- Social Studies Grade III
- Human and Social Biology Grade III
- Integrated Science Grade III
- Principle of Business Grade III
- English A Grade II
Timeline
Clerical Assistant
The North West Regional Health Authority
01.2018 - Current
Cashier
East Side Bakers
02.2017 - 01.2018
Customer Service Representative
Courts lmt
08.2016 - 12.2016
Modern Studies
Success Laventille Composite School